Windows 10: BSOD and random restarts. Blue screen varies.

  1.    02 Nov 2015 #1

    BSOD and random restarts. Blue screen varies.


    Hi I've been having some system issues in the last week or two, before that the system had been stable for around 6 weeks after working previous issues out with the Windows 10 upgrade.

    currently I'm getting a random system shutdown and restart every 10(?) minutes and a blue screen every so often. The Blue screen has been both Kernel and page_fault.

    Crashes usually occur during internet use, and streaming. I use Firefox. Haven't tried running a game for a few days as the system seems to unstable to bother.

    Recently installed Norton, to replace lapsed Macafee. Installed Rome Total War through steam and had a session on that without issue. Drivers and windows set to auto update.
    Last edited by Ian86; 02 Nov 2015 at 05:34. Reason: addind attachement
      My ComputerSystem Spec


  2. Posts : 12,346
    Windows 10 Pro
       02 Nov 2015 #2

    Hi Ian86,

    Welcome to the 10forums.

    This seems like either bad memory or a driver problem
    To rule out the memory, please run MemTest86+
    Code:
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption



    BSOD and random restarts. Blue screen varies. Diagnostic Test BSOD and random restarts. Blue screen varies.
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec

  3.    02 Nov 2015 #3

    Okay, any driver that should update automatically has updated.

    Im now running the memory test. Thanks for the help

    test still running 5 passes 13 hours no errors yet.
    Last edited by Ian86; 03 Nov 2015 at 06:28. Reason: update
      My ComputerSystem Spec

  4.    03 Nov 2015 #4

    Well that took a while. Doesn't look like a memory issue. Any suggestions on checking drivers? Attachment 46188
    Last edited by Ian86; 03 Nov 2015 at 15:26. Reason: No idea why that's upside down
      My ComputerSystem Spec


  5. Posts : 12,346
    Windows 10 Pro
       03 Nov 2015 #5

    Have you tried a clean install?
    Windows 10 - Clean Install - Windows 10 Forums

    You can test the drivers by running driver verifier.



    BSOD and random restarts. Blue screen varies. Diagnostic Test BSOD and random restarts. Blue screen varies.
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  6.    03 Nov 2015 #6

    Tanks for the advise. Will give this a go after work tomorrow.
      My ComputerSystem Spec

  7.    06 Nov 2015 #7

    Still having issues, will be trying Windows reinstall Monday.
      My ComputerSystem Spec


  8. Posts : 12,346
    Windows 10 Pro
       07 Nov 2015 #8

    Have you already done the clean install?
      My ComputersSystem Spec


 

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