ntoskrnl.exe Various Intermittent BSOD Errors

  1. Posts : 1
    Windows 10 Pro

    ntoskrnl.exe Various Intermittent BSOD Errors

    Hello. I have a PC that I built myself 2 years ago, and I've had various Blue Screen and crashing issues with it since I built it. I've posted about these problems a while back on the Windows 8 forums and upon following the advice, the problem I was having at the time went away, but there's always something with this PC. Anyway, right now I'm getting some kernel issues. The main bug check codes I've gotten are SYSTEM_SERVICE_EXCEPTION and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED but I believe I've gotten some others. Windows 10 seems to be giving me some general trouble. Since installing it, I've had issues with audio skipping while playing videos, listening to music, on Skype calls, or anything else. It just sounds like the audio driver hangs for a moment every so often. Not a huge deal but pretty annoying to listen to. Back when Windows 10 was first released I installed it and got the same problem but with video stuttering issues as well. I found that Windows had graciously decided to replace my graphics card driver with it's own version. Since then I've reverted back to Windows 8.1 and upgraded to 10 again, and this time I disabled "Microsoft Product" updates so it wouldn't install that driver again. Just today I got two blue screens only one hour apart. The first time Skype had just crashed (wasn't on a call) and the second time I had just attempted to save an Excel file I was working on. This is what has prompted me to post here, since I'm starting to get worried that if I do any real work on this computer, it'll crash and I'll lose something. If anyone has any advice I'd greatly appreciate it. Thank you in advance.
      My Computer

  2. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro

    Hi Pete993,

    Welcome to the 10forums.

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Just in case of
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    Please remove MSI Afterburner, it is known for causing BSOD's.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
    Probably caused by : dxgmms2.sys
    5: kd> lmvm atikmpag
    start             end                 module name
    fffff801`df400000 fffff801`df4a9000   atikmpag   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Sat Aug 22 03:45:00 2015 (55D7D41C)
        CheckSum:         000B32E8
        ImageSize:        000A9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check Realtek for updates for the Realtek Wireless LAN 802.11n PCI-E NIC
    *** WARNING: Unable to verify timestamp for rtwlane_13.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane_13.sys
    5: kd> lmvm rtwlane_13
    start             end                 module name
    fffff801`dee00000 fffff801`df1b0000   rtwlane_13 T (no symbols)           
        Loaded symbol image file: rtwlane_13.sys
        Image path: \SystemRoot\System32\drivers\rtwlane_13.sys
        Image name: rtwlane_13.sys
        Timestamp:        Wed May 27 17:30:27 2015 (5565E313)
        CheckSum:         00396A86
        ImageSize:        003B0000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check SFTP for software updates
    *** WARNING: Unable to verify timestamp for cbfs4.sys
    *** ERROR: Module load completed but symbols could not be loaded for cbfs4.sys
    3: kd> lmvm cbfs4
    start             end                 module name
    fffff800`81510000 fffff800`81574000   cbfs4    T (no symbols)           
        Loaded symbol image file: cbfs4.sys
        Image path: \??\C:\Program Files (x86)\SFTP Net Drive\cbfs4.sys
        Image name: cbfs4.sys
        Timestamp:        Fri Oct 25 13:07:08 2013 (526A50DC)
        CheckSum:         0006E9C7
        ImageSize:        00064000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old drivers
    GEARAspiWDM        Thu May 03 21:56:17 2012 (4fa2e2e1)        GEARAspiWDM.sys // iTunes
    lvrs64        Tue Oct 23 04:11:24 2012 (5085fccc)        lvrs64.sys // Logitech camera driver
    lvuvc64        Tue Oct 23 04:12:08 2012 (5085fcf8)        lvuvc64.sys // Logitech usb video class driver
    SmartDefragDriver        Mon Dec 23 11:05:52 2013 (52b80b00)        SmartDefragDriver.sys // Smart defrag
    AODDriver2        Tue Feb 11 12:06:52 2014 (52fa044c)        AODDriver2.sys // AMD Overdrive driver*
    mbam        Wed Sep 03 19:50:25 2014 (540754e1)        mbam.sys // Malwarebytes
    eusbstub        Wed Dec 03 09:30:49 2014 (547eca39)        eusbstub.sys // Eltima
    vuhub        Wed Dec 03 09:30:54 2014 (547eca3e)        vuhub.sys // Eltima
    Update the related software and check Logitech for driver updates
      My Computers


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