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  1.    01 Nov 2015 #1
    Join Date : Sep 2015
    Posts : 31
    Windows 10

    BSOD after closing CS:GO or Dota 2


    I tried everything and anything known to man, but I still get these freezes after I close CS:GO for example. It doesn't happen every time, but once a day, it freezes and i have to hard reset the computer.

    I've reset my windows without keeping the files (so I believe that's a fresh install) and I did a rollback of the video driver to a version that supposedly works (353.62). I have less freezes with 353.62 than with the latest driver, but they still happen. Any info from the attachment? Because I'm really lost.

    I had the same problems with Windows 7, that was the reason I upgraded, I thought the freezes would disappear.
      My ComputerSystem Spec
  2.    01 Nov 2015 #2
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    Hi sharpsh007er,

    Welcome to the 10forums.

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers or BIOS problems.



    BSOD after closing CS:GO or Dota 2 STOP 0x124 Troubleshooting BSOD after closing CS:GO or Dota 2
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD after closing CS:GO or Dota 2 ONE BSOD after closing CS:GO or Dota 2
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD after closing CS:GO or Dota 2 TWO BSOD after closing CS:GO or Dota 2
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.





    BSOD after closing CS:GO or Dota 2 THREE BSOD after closing CS:GO or Dota 2
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    BSOD after closing CS:GO or Dota 2 FOUR BSOD after closing CS:GO or Dota 2
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    The problem:
    Simply, an internal timer error has occured.
    Unfortunately I can't be more detailed, because I am not familiair enough with this error problem in a 0x124.
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000e2aac148
    Section       @ ffffe000e2aac2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal timer (Proc 0 Bank 5)
      Status      : 0xbe00000000800400
      Address     : 0x00003801a570335d
      Misc.       : 0x0000000000007fff
      My ComputersSystem Spec
  3.    01 Nov 2015 #3
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    1. The CPU Stress Test showed nothing.
    3. SeaTools and chkdsk nothing.
    I'll leave the ram check for tonight and come back tomorrow with that and the GPU stress test.
      My ComputerSystem Spec
  4.    02 Nov 2015 #4
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    2. Memtest showed no errors.
    4. GPU stress test for 30 minutes, temperature went to 72 degrees, other than that nothing happened.

    It's a driver problem then(as I expected) ? But what can I do if I reinstalled Windows and used Display Driver Uninstaller in safe mode to uninstall the previous driver and installed 353.62, which seems to have less freezes but still some?
      My ComputerSystem Spec
  5.    02 Nov 2015 #5
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    If correct, there is no update for your BIOS. Please make sure your BIOS settings is running at optimized default settings
    Note   Note
    You may have to change a few settings for normal functioning
      My ComputersSystem Spec
  6.    02 Nov 2015 #6
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    I had my BIOS upgraded by a company which is specialized in BIOS so I'm assuming it's running at optimized default settings.

    Edit: ​What does bios have to do with my video driver crashing?
    Last edited by sharpsh007er; 02 Nov 2015 at 05:47. Reason: Adding info
      My ComputerSystem Spec
  7.    02 Nov 2015 #7
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    It isn't your video driver that is crashing, at least not for certain.

    The BIOS plays a rol with causes for the 0x124, like settings that aren't correct (frequency of components, voltages etc.).
    Also BIOS versions could cause a 0x124 due to a bug.
      My ComputersSystem Spec
  8.    02 Nov 2015 #8
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    I changed my video card recently, I had an ATI Radeon HD 6950 before, I never had a crash with that (well at least not frequently after closing games). Also, rolling back the driver for the video card and adjusting some stuff in nVidia control panel as shown here have definitely toned down the crashes.
    Last edited by sharpsh007er; 02 Nov 2015 at 06:39.
      My ComputerSystem Spec
  9.    02 Nov 2015 #9
    Join Date : Jun 2015
    Posts : 12,972
    Windows 10 Pro

    The link is not working for me.
      My ComputersSystem Spec
  10.    02 Nov 2015 #10
    Join Date : Sep 2015
    Posts : 31
    Windows 10
    Thread Starter

    I fixed it, it had double http or something.
      My ComputerSystem Spec

 
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