Windows 10: Random BSOD's every 45 min or so, usually while playing games Solved

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  1. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       21 Nov 2015 #131

    essenbe said: View Post
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff80106082013, ffffd000731b1528, ffffd000731b0d40}
    Probably caused by : NTFS.sys ( NTFS!NtfsRemoveHashEntry+8b )
    Followup:     MachineOwner
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arg1: 0000000000000023, 
    Arg2: 0000000000000007
    Arg3: 0000000000000002
    Arg4: ffffc001904db1f0
    Debugging Details:
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {25, 92, 5, ffffc001e41e2370}
    Probably caused by : Pool_Corruption ( nt!ExFreePool+2de )
    Followup:     Pool_corruption
    Do you have a mechanical hard drive we could use as a test? Otherwise, do you have an external hard drive you could transfer the data on your secondary drive to and use the secondary hard drive for a test? What I want to do is just see if we can install just the OS, nothing else and get it to run stable.

    Were you having problems with your previous OS before upgrading to Windows 10?
    Well when I built the computer I bought windows 8.1, ran that for maybe a few weeks until I could upgrade to 10. During that time nothing was going bad. I do have an external hard drive, that sounds like a good idea, I'll transfer the files right now and use the boot drive I made to install windows on it. Thing is, how will we know if it'll crash or not? I mean for now my computer hasn't crashed at all except when I use Overwatch. I'll transfer the files nonetheless.
      My ComputerSystem Spec

  2. essenbe's Avatar
    Posts : 11,352
    Windows 10 Pro and Windows 10 Pro Insider
       21 Nov 2015 #132

    What is overwatch, a game or a plugin?
      My ComputersSystem Spec

  3. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       21 Nov 2015 #133

    Overwatch is a program, if I'm correct a Blizzard game.
    Start Menu\Programs\Overwatch    Public:Start Menu\Programs\Overwatch
      My ComputersSystem Spec

  4. essenbe's Avatar
    Posts : 11,352
    Windows 10 Pro and Windows 10 Pro Insider
       21 Nov 2015 #134

    You got a better solution @axe0?

    @Azazarel, when you do the install, have only the hard drive you are installing to connected and do not install anything. Just what Windows installs and run Windows Updates until it can't find any more.
      My ComputersSystem Spec

  5. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       21 Nov 2015 #135

    I would like to see how this works out before trying anything else.
    As you say, it looks like hard drive problems. I have my own methods for hard drive problems, but I wouldn't suggest another method when one is currently already going on, to prevent confusion.
      My ComputersSystem Spec

  6. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       21 Nov 2015 #136

    Alright I'll do that, 500GB of files moved in about 20 min, damn USB 3.0 is fast with external hard drives. Yes Overwatch is a game. As time goes on more and more problems start to happen. Like recently, google chrome has started crashing, the plugins such as adblock crash. Sometimes Overwatch doesn't BSOD the computer it just crashes itself. I'm no expert at all in any of this but I feel like this is all related to Windows files, and seeing as how Windows is installed on my SSD that could be the cause... I'll install windows 10 on my HDD asap but is there any other way of checking if the SSD is corrupted or broken in some way? I mean, I've ran diskcheck and SeaTools multiple times in the past when we were looking for hard drive errors. Diskcheck fixed some corrupt files before iirc. But lately it says that the SSD is just fine, sfc shows nothing corrupted... Is it really possible for a hard drive to be partially failing but there's no way to tell from what we've tried? Is it possible it could be motherboard issus? Idk I'm just throwing stuff out there. I know my SSD is on the low end of the spectrum, its nothing close to an 850 evo, it's not even listed on the sandisk website. Was just trying to save a couple bucks when I bought it.
      My ComputerSystem Spec

  7. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       21 Nov 2015 #137

    Looks like it wasn't exclusive to Overwatch crashes after all. I just crashed, right after my files finished transferring thankfully. Here's the log, I'm off to install Windows on the HDD.
      My ComputerSystem Spec

  8. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       21 Nov 2015 #138

    Alright well, looks like it's not the HDD. I was installing drivers on the mechanical hard drive after windows finished installing and it crashed. I'm running windows update right now to catch up to the latest, Here's the DM log in the meantime. If its not the hard drive, not the graphics card and not the memory, what could it be?
      My ComputerSystem Spec

  9. essenbe's Avatar
    Posts : 11,352
    Windows 10 Pro and Windows 10 Pro Insider
       21 Nov 2015 #139

    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd000225db330, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000225db288, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    And, just for posterity

    ffffd000`225db008 fffff800`b07dcba9 : 00000000`00000139 00000000`00000003 ffffd000`225db330 ffffd000`225db288 : nt!KeBugCheckEx
    ffffd000`225db010 fffff800`b07dced0 : 00000000`00000006 fffff800`b06bd228 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    ffffd000`225db150 fffff800`b07dc0f4 : ffffe001`6ba19508 00000000`00000000 00000000`00000000 ffffe001`6ba19500 : nt!KiFastFailDispatch+0xd0
    ffffd000`225db330 fffff800`b0bf8687 : 00000000`00000001 00000000`00000002 00000000`00000005 ffffc000`b3254664 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`225db4c0 fffff800`b0bf883e : fffff800`b09c0ec0 00000000`00000000 00000000`00000002 00000000`00000000 : nt!RtlFreeRangeList+0x63
    ffffd000`225db4f0 fffff800`b0bf5ff8 : ffffe001`6bae5b00 00000000`00000000 00000000`00000000 00000000`80000000 : nt!ArbCommitAllocation+0x12
    ffffd000`225db520 fffff800`b0bf54f6 : ffffc000`ae8bd090 ffffd000`225db5b0 00000000`00000002 ffffe001`6d1b7a10 : nt!ArbArbiterHandler+0x114
    ffffd000`225db560 fffff800`b0d14c94 : ffffe001`6bbd6d30 ffffe001`6d1ffd30 ffffc000`b3254660 ffffe001`70fceb18 : nt!IopCallArbiter+0xb2
    ffffd000`225db5c0 fffff800`b0cfd9a9 : 00000000`00000000 ffffe001`00000000 00000000`00000000 ffffe001`6d1ffd30 : nt!PnpReleaseResourcesInternal+0x178
    ffffd000`225db690 fffff800`b0cfe1d3 : ffffe001`6d1ffd30 00000000`00000000 ffffe001`6d1b7060 00000000`00000000 : nt!IopReleaseResources+0x1d
    ffffd000`225db6c0 fffff800`b0c6fa0c : ffffc000`ffffffff ffffe001`6bbd9e60 ffffe001`6d1b7060 ffffc000`b11713c0 : nt!IopLegacyResourceAllocation+0xd3
    ffffd000`225db790 fffff800`b070fb7e : ffffe001`00000050 ffffe001`00000000 ffffc000`b11713c0 00000000`00000001 : nt! ?? ::NNGAKEGL::`string'+0x38cbc
    ffffd000`225db820 fffff800`b0afb943 : ffffe001`6d1ffd30 ffffe001`00000015 00000000`00000000 00000000`00000015 : nt!PnpRemoveLockedDeviceNode+0x11e
    ffffd000`225db870 fffff800`b0afb6a1 : 00000000`00000000 ffffd000`225db8f0 ffffc000`b86caa80 ffff7b86`ed60b4ad : nt!PnpDeleteLockedDeviceNode+0x4b
    ffffd000`225db8b0 fffff800`b0afb2f9 : ffffe001`6d1b7060 ffffd000`00000002 ffffe001`6d1b7060 ffffe001`6d1ffd30 : nt!PnpDeleteLockedDeviceNodes+0xb1
    ffffd000`225db920 fffff800`b0b775b5 : ffffc000`b6e14800 ffffc000`b858a400 ffffd000`00000002 ffffc000`00000000 : nt!PnpProcessQueryRemoveAndEject+0x5fd
    ffffd000`225dba90 fffff800`b0b76d20 : ffffc000`b6e14850 00000000`00000000 ffffd000`225dbb40 00000000`00000001 : nt!PnpProcessTargetDeviceEvent+0xd9
    ffffd000`225dbad0 fffff800`b06fc6a9 : fffff800`b0a5d340 ffffe001`6bcaa040 ffffe001`6fc46930 fffff800`b0a5d340 : nt!PnpDeviceEventWorker+0x33c
    ffffd000`225dbb70 fffff800`b076ae88 : ffffe001`6ba54040 00000000`00000080 fffff800`b0a5d340 ffffe001`6bcaa040 : nt!ExpWorkerThread+0xe9
    ffffd000`225dbc00 fffff800`b07d7326 : ffffd001`493bc180 ffffe001`6bcaa040 ffffe001`6bcab040 ffffffff`ffffffff : nt!PspSystemThreadStartup+0x58
    ffffd000`225dbc60 00000000`00000000 : ffffd000`225dc000 ffffd000`225d6000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    Run sfc /scannow again and check disk. We'll see what @axe0 has in mind.
      My ComputersSystem Spec

  10. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       21 Nov 2015 #140

    I ran diskcheck and sfc, both returned no results. SFC couldn't complete the first time so I ran again and it worked. Comp crashed while I was afk, this was before I ran the checks. DM Log is here.
      My ComputerSystem Spec

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