1.    31 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 5
    Windows 10

    BSOD When put to sleep and on startup


    A few days ago, my PC (Lenovo PC, AMD A10 processor) was working completely fine. But then, I logged on and found that all my services had been disabled. After changing them all back to "Automatic", every time I woke my PC up from Sleep mode, it gave me the BSOD (error: CRITICAL_PROCESS_DIED). Recently, and more worryingly, it now sometimes takes me to the same BSOD on startup, just atfer I have logged on.
    Can somebody please help me? (It's my only PC, so it's quite urgent as it constantly disrupts my work)
    debug-Attachment 45623.xxxx (This is the diagnostics file)

    Thanks
    Last edited by 10 user; 31 Oct 2015 at 10:07.
      My ComputerSystem Spec
  2.    31 Oct 2015 #2
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Hi 10 user,

    Welcome to the 10forums.

    I am afraid we cannot help you properly as we would.
    You are running a Windows 10 Home Insider Preview, the problem with Insider Preview is that there are no symbols released which are required for analysis.
    If this laptop is your work laptop, I suggest to revert back to the RTM version of Windows 10.
      My ComputersSystem Spec
  3.    31 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi 10 user,

    Welcome to the 10forums.

    I am afraid we cannot help you properly as we would.
    You are running a Windows 10 Home Insider Preview, the problem with Insider Preview is that there are no symbols released which are required for analysis.
    If this laptop is your work laptop, I suggest to revert back to the RTM version of Windows 10.
    Hi and thanks for the advice.
    I have reverted back to build 10240 of Windows 10, but now my start menu isn't working properly! Normally, there is a settings link just above the power button on the start menu, but that has disappeared. How do I get it back?
      My ComputerSystem Spec
  4.    31 Oct 2015 #4
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro




    BSOD When put to sleep and on startup Diagnostics Test BSOD When put to sleep and on startup
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My ComputersSystem Spec
  5.    31 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post


    BSOD When put to sleep and on startup Diagnostics Test BSOD When put to sleep and on startup
     System File Check

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
    I have done this and here is a link to the log: https://onedrive.live.com/prev?cid=e...TextFileEditor
      My ComputerSystem Spec
  6.    31 Oct 2015 #6
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Item doesn't exists?
    What was the result of SFC?
      My ComputersSystem Spec
  7.    01 Nov 2015 #7
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Item doesn't exists?
    What was the result of SFC?
    SFC said that there were errors and that it repaired them. Also, since reverting back to Windows 10 RTM, the BSODs have stopped! I wonder why...
      My ComputerSystem Spec
  8.    01 Nov 2015 #8
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    The Insider Preview is very unstable and not recommended for those who don't want BSOD's and other problems. It is especially not recommended to run Insider Preview on a work pc.
    The RTM is the 'stable' version of Windows 10, at least stable enough for normal functioning.
      My ComputersSystem Spec
  9.    01 Nov 2015 #9
    Join Date : Oct 2015
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    The Insider Preview is very unstable and not recommended for those who don't want BSOD's and other problems. It is especially not recommended to run Insider Preview on a work pc.
    The RTM is the 'stable' version of Windows 10, at least stable enough for normal functioning.
    Thanks anyway for the advice to revert back to RTM Windows 10, much appreciated!
      My ComputerSystem Spec
  10.    01 Nov 2015 #10
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    You're welcome.

    If you don't get any BSOD within the next few days, please mark this thread solved.
    Else please run the DM Log Collector tool and upload the new zip file.
      My ComputersSystem Spec

 


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