Windows 10: BSOD when playing youtube videos (SYSTEM_SERVICE_EXCEPTION) Solved

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  1.    09 Nov 2015 #31

    New bsod today ... its different this time :P


    Hey,

    Got a new BSOD today on boot, verifier should be on.

    New logs attached.
      My ComputerSystem Spec


  2. Posts : 13,354
    Windows 10 Pro
       10 Nov 2015 #32

    The cause is an audio driver
    Driver Reference Table - MBfilt64.sys
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {ffffd4b36c95fb3e, 2, 1, fffff803600594be}
    
    *** WARNING: Unable to verify timestamp for MBfilt64.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
    Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
    
    0: kd> lmvm MBfilt64
    start             end                 module name
    fffff801`fd2b0000 fffff801`fd2be000   MBfilt64 T (no symbols)           
        Loaded symbol image file: MBfilt64.sys
        Image path: \SystemRoot\system32\drivers\MBfilt64.sys
        Image name: MBfilt64.sys
        Timestamp:        Fri Jul 31 05:40:32 2009 (4A7267B0)
        CheckSum:         0000CD82
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    10 Nov 2015 #33

    Considering that this driver is the latest version available on my motherboards website, I am not sure how to resolve this

    Any advice ?? What should I do in this case?
      My ComputerSystem Spec


  4. Posts : 13,354
    Windows 10 Pro
       10 Nov 2015 #34

    In device manager, remove the driver.
    After removing the driver, reboot Windows so the driver will be re-installed.
      My ComputersSystem Spec

  5.    10 Nov 2015 #35

    I removed the questionable driver altogether for now.

    Got a new blue screen today.
      My ComputerSystem Spec


  6. Posts : 13,354
    Windows 10 Pro
       11 Nov 2015 #36

    Please reseat the memory modules and the hard drives
    Code:
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
      My ComputersSystem Spec

  7.    13 Nov 2015 #37

    Re-seated memory and hard drive 2 days ago ... hit a new blue screen today
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       14 Nov 2015 #38

    Empty zip, try upload it again
      My ComputersSystem Spec

  •    14 Nov 2015 #39

    sorry about that, here it is
      My ComputerSystem Spec


  • Posts : 13,354
    Windows 10 Pro
       14 Nov 2015 #40

    Try running MemTest86 and see what the results are
    MemTest86 - Offical Site of the x86 Memory Testing Tool
      My ComputersSystem Spec


  •  
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