Windows 10: BSOD when playing youtube videos (SYSTEM_SERVICE_EXCEPTION) Solved

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  1. Posts : 11,543
    Windows 10 Pro
       31 Oct 2015 #11

    But why are you running driver verifier?
    Please disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)
      My ComputersSystem Spec

  2.    31 Oct 2015 #12

    Hey ... I got a Blue screen with System_service_exception prior to verifier ... I found a thread written by microsoft that advised to try the verifier to determine if its a driver problem.
      My ComputerSystem Spec


  3. Posts : 11,543
    Windows 10 Pro
       31 Oct 2015 #13

    Realtek HD Audio driver is from 2009, I recommend to update it.
    Code:
    *** WARNING: Unable to verify timestamp for MBfilt64.sys
    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
      My ComputersSystem Spec

  4.    31 Oct 2015 #14

    Thanks, all of my drivers were actually installed from my motherboards website very recently, I did uninstall all of the failing ones however (got a BlueScreenView so I could fallow through) except for the nvidia driver because I really need it. My system boots now with the verifier on and all drivers except for nvidia graphics driver checked.

    I will post again when I see another blue screen, for now here is the latest log dump.
      My ComputerSystem Spec


  5. Posts : 11,543
    Windows 10 Pro
       31 Oct 2015 #15

    How long are you running driver verifier?
      My ComputersSystem Spec


  6. Posts : 11,543
    Windows 10 Pro
       31 Oct 2015 #16

    Nvidia audio driver has caused the 2 most recent crashes.
    Code:
    *** WARNING: Unable to verify timestamp for nvhda64v.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
    
    11: kd> lmvm nvhda64v
    start             end                 module name
    fffff801`844f0000 fffff801`84524000   nvhda64v T (no symbols)           
        Loaded symbol image file: nvhda64v.sys
        Image path: \SystemRoot\system32\drivers\nvhda64v.sys
        Image name: nvhda64v.sys
        Timestamp:        Thu Apr 16 21:03:16 2015 (55300774)
        CheckSum:         0003E696
        ImageSize:        00034000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update link
    Nvidia audio driver
      My ComputersSystem Spec

  7.    31 Oct 2015 #17

    I first started it on 10/30/2015 around 11:30 after I got my System_service_exception BSOD.

    I am still running it, but I was not using my computer much after resolving all the Driver_verifier_detection_violation failures since I was fast asleep.

    Before I ran verifier my blue screens were a few days apart so it might be a while until I hit another one.

    In other words the first 3 dumps (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED; MEMORY_MANAGEMENT and SYSTEM_SERVICE_EXCEPTION) happened prior to me running a verifier.
      My ComputerSystem Spec

  8.    31 Oct 2015 #18

    Updating nvidia drivers still fails the to boot with verifier.

    I also got this massege when rebooting (during the windows shutdown screen)

    "explorer.exe

    The instruction at 0x..... reference memory at 0x .....

    The memory could not be read.

    Does that shed some light on my problem ??
      My ComputerSystem Spec


  9. Posts : 11,543
    Windows 10 Pro
       31 Oct 2015 #19

    I have seen that quite some times, it means either driver problems or hardware problems, not really that clear.
    Please test your memory using MemTest86+



    BSOD when playing youtube videos (SYSTEM_SERVICE_EXCEPTION) Diagnostic Test BSOD when playing youtube videos (SYSTEM_SERVICE_EXCEPTION)
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec

  10.    31 Oct 2015 #20

    I ran 11 passes of memtest86 last night ... no errors
      My ComputerSystem Spec


 
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