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  1.    28 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free

    WHEA_Uncorectable_error after updating to windows 10


    I cant at the moment get on the computer with networking long enough to get it to upload the normal file you ask for on these things. I will try for the remainder of the day until successful or I cant try any longer.

    For now the problem is as follows:

    My laptop worked great while on windows 8, and I wanted to update to windows 10. So I did update to windows 10 and it worked for I want to say 2 months or so just fine. But two days ago it started crashing, seemingly randomly and for no obvious reason. I have tried to figure it out myself and cant find a cause.

    I was able to get bluescreenview to run on after a few hours of trying. (the program runs fine its just the process of turning the computer on starting the browser navigating to the website initiating the download and hoping that I can complete all this before i get the error again) Blue screen view (BSV) tells me that its caused by adress hal.dll+3594f. If this is any help to start with, please let me know.

    I am going to try and get the files you ask for normally when people post here.

    Wish me luck!! and thank you for your time!!
      My ComputerSystem Spec
  2.    28 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    the error file


    Attachment 45161 Here is the file that you usually request.
      My ComputerSystem Spec
  3.    28 Oct 2015 #3
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    Hi Etetherin,

    Welcome to the 10forums.

    I have no idea what is in your hosts file, it looks like chinese or japans, but it doesn't belong there.
    Do you know what it is?

    Please check your manufacturer for BIOS and driver updates.
    You don't need internet to update, but you'll need another pc to download.

    Following drivers need updating, you should get them from your manufacturer.
    Code:
    usbfilter		Wed Dec 14 08:44:02 2011 		usbfilter.sys // USB driver
    athrx		Wed Jan 11 05:47:50 2012 		athrx.sys // Network driver
    L1C63x64		Mon Apr 01 05:15:17 2013 		L1C63x64.sys // Network driver
      My ComputersSystem Spec
  4.    28 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Etetherin,

    Welcome to the 10forums.

    I have no idea what is in your hosts file, it looks like chinese or japans, but it doesn't belong there.
    Do you know what it is?

    Please check your manufacturer for BIOS and driver updates.
    You don't need internet to update, but you'll need another pc to download.

    Following drivers need updating, you should get them from your manufacturer.
    Code:
    usbfilter        Wed Dec 14 08:44:02 2011         usbfilter.sys // USB driver
    athrx        Wed Jan 11 05:47:50 2012         athrx.sys // Network driver
    L1C63x64        Mon Apr 01 05:15:17 2013         L1C63x64.sys // Network driver
    Im sorry but im confused, I see the drivers you are saying i need to update.

    what am i supposed to do? search in google?
    "usbfilter driver update windows 10"
      My ComputerSystem Spec
  5.    28 Oct 2015 #5
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    I thought it was clear enough

    Do you have another pc where you can connect to the internet without any problem?
    Because you'll need another pc to go to the website of your manufacturer to download the drivers and BIOS updates.
      My ComputersSystem Spec
  6.    28 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I thought it was clear enough

    Do you have another pc where you can connect to the internet without any problem?
    Because you'll need another pc to go to the website of your manufacturer to download the drivers and BIOS updates.
    I do have another computer. So for instance ill go to gateways website and look up my laptop model and get those specific drivers?

    I have never updated a bios before
      My ComputerSystem Spec
  7.    28 Oct 2015 #7
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    Yes

    It is quite easy, make sure the battery is quite full, keep the laptop connected to power and follow the instructions.
      My ComputersSystem Spec
  8.    28 Oct 2015 #8
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Yes

    It is quite easy, make sure the battery is quite full, keep the laptop connected to power and follow the instructions.
    ok so i went here Drivers & Downloads and it doesn't have a windows 10 option? and the specific drivers you say need update are not on the list. the only one that resembles what you are asking me to update is the atheros wifi controller but i have a newer version than that one on the website...

    Im sorry about the trouble. :/

    Edit: so I just noticed that the link i posted only takes you to the page, instead click that link and search this model "NV52L"
    i didnt see any other way to give you a direct link.
    Last edited by Etetherin; 28 Oct 2015 at 14:48.
      My ComputerSystem Spec
  9.    28 Oct 2015 #9
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Here is the new error file. Since the last one is not correct?


    I redid the error scan thing, and this is the new one. Axe said it looked like Chinese in there or something so hopefully this fixed what they were referring to.

    Attachment 45207
      My ComputerSystem Spec
  10.    28 Oct 2015 #10
    Join Date : Jun 2015
    Posts : 12,951
    Windows 10 Pro

    That fixed it yes.

    I cannot check for drivers as their is something with the servers of your manufacturers site

    From where have you installed your drivers? The drivers shouldn't be newer then your manufacturer offers you.
      My ComputersSystem Spec

 
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