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  1.    30 Oct 2015 #21
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    I think we are having some breach of communication here.

    i have WINDOWS 10 on my laptop
    the only drivers available from the mfg website are WINDOWS 8 ( as in not for windows ten)
    am i supposed to install old drivers that aren't even for my operating system then? Because windows ten drivers are NOT available from the mfg website.
      My ComputerSystem Spec
  2.    30 Oct 2015 #22
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    It is for everyone different, but there are some people who are having problems with Windows 10 drivers and need to revert back to older drivers for normal functioning.
    This is why I suggest to install the drivers from your manufacturer, there is no breach of communication
      My ComputersSystem Spec
  3.    30 Oct 2015 #23
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok sorry.
    So it is safe then to revert back to those drivers provided by the mfg.
    I will do so when I can at the moment my internet is down. (posting from my phone)
    so I will be back here when I can probably tomorrow.

    So just to make sure i do this all rite, the procedure is as follows and correct me if im wrong.
    1. download drivers onto my desktop
    2. right click and install them.
    3 restart computer.

    If i missed a step please do let me know. I don't have to uninstall the old drivers first do i?
      My ComputerSystem Spec
  4.    30 Oct 2015 #24
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    Usually you don't have to uninstall old drivers no.
    Please let me know what drivers you have installed.
      My ComputersSystem Spec
  5.    30 Oct 2015 #25
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok you want a list of all my drivers? I reposted my error file I think it tells you wat drivers I have installed but if it doesn't. How do I go about getting this info off my computer to give you?
      My ComputerSystem Spec
  6.    30 Oct 2015 #26
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    I stated it not 100% correctly
    I meant, let me know what drivers you have downloaded and installed
      My ComputersSystem Spec
  7.    30 Oct 2015 #27
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Attachment 45577

    Here is a picture of the ones I have installed from mfg website
      My ComputerSystem Spec
  8.    31 Oct 2015 #28
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    Alright, let me know how your system acts when they are installed
      My ComputersSystem Spec
  9.    01 Nov 2015 #29
    Join Date : Oct 2015
    Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok so I got around to playing on my computer with the original drivers. And it still crashed with the same error.
      My ComputerSystem Spec
  10.    02 Nov 2015 #30
    Join Date : Jun 2015
    Posts : 12,965
    Windows 10 Pro

    Please run the DM Log Collector tool again and upload the new zip file.
      My ComputersSystem Spec

 
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