Windows 10: Bsod Amd northbridge Solved

  1.    27 Oct 2015 #1

    Bsod Amd northbridge

    Hey, My computer was idle and I went to awaken it and it had been turned off, I checked event viewer and found this

    A fatal hardware error has occurred.

    Component: AMD Northbridge
    Error Source: Machine Check Exception
    Error Type: HyperTransport Watchdog Timeout Error
    Processor APIC ID: 0

    WHEA-LOGGER was source

    I've used windows 7 and 8 forums in the past and have always found its users so helpful in solving my issues. I have attached my dump files, thanks again everyone for all the help in advance.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       28 Oct 2015 #2

    Hi saltines,

    Welcome to the 10forums.

    Please check {windows partition}\windows\minidump and check if there are more dump files recently saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    As there is only 1 dump file, there is no consistent data.

    The problem:
    There is too much time out between data in a bus, because a component is not reacting to a response.
    2: kd> !errrec ffffe001aae09038
    Common Platform Error Record @ ffffe001aae09038
    Record Id     : 01d111319e5dea95
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/28/2015 3:35:06 (UTC)
    Flags         : 0x00000002 PreviousError
    Section 0     : Processor Generic
    Descriptor    @ ffffe001aae090b8
    Section       @ ffffe001aae09190
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe001aae09100
    Section       @ ffffe001aae09250
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : 20 0f 60 00 00 08 04 00 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe001aae09250
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe001aae09148
    Section       @ ffffe001aae092d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
      Status      : 0xfe00000000070f0f
      Address     : 0x00000000000b0000
      Misc.       : 0xc00a0fff01000000
      My ComputersSystem Spec

  3.    28 Oct 2015 #3

    The partition was empty, I have changed the settings to small memory dump and re-used the dm collector, here is the new zipfile.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       28 Oct 2015 #4

    Please run the DM Log Collector tool when you have a few dumps.
    The zip is now empty of dumps.
      My ComputersSystem Spec

  5.    28 Oct 2015 #5

    I'm unsure how to replicate as it happened when computer was idle, sorry for my confusion and thank you for your patience.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       28 Oct 2015 #6

    Don't worry, there is no rush
    Upload the zip file, whenever you have a few dump files, in a new post.
    I will then be notified and will reply a.s.a.p.
      My ComputersSystem Spec

  7.    28 Oct 2015 #7

    Alright will do, will mark this as solved. Thanks again for your timely responses and assistance.
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       28 Oct 2015 #8

    You're welcome :)
      My ComputersSystem Spec

  9.    26 Apr 2017 #9

    I have the same problem but reading the posts I didn't actually get how this got solved. Mine is a laptop with Carrizo a10-8700p
      My ComputerSystem Spec

  10. Ztruker's Avatar
    Posts : 6,430
    Windows 10 Pro X64 17134.191
       26 Apr 2017 #10

    @sandro87, please start another thread of your own. This one was not solved, the problem just went away.

    Also, How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Of major interest is the Manufacture and full model number of the computer if purchased or the system board if custom built, but fill out as much as you can (in the new thread). Also read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions for your new thread.
      My ComputersSystem Spec


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