1.    27 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 3
    Windows 10 Home 64

    IRQL_NOT_EQUAL_OR_LESS BSOD, memtest86+ passed


    I tried to start Guild Wars 2 and got a BSOD. I also frequently have issues with Flash and javascript crashing, mostly in IE but also sometimes in Firefox. Not sure if related but thought any info is good info. I ran memtest with no errors. I have 16 GB of memory and don't run much in the background so can't see why I am getting this issue. Any help would be great.
      My ComputerSystem Spec
  2.    27 Oct 2015 #2
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Hi homedad76,

    Welcome to the 10forums.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Please remove IObit software, IObit software is just bad for your system.

    Did you have BSOD's more then once lately?
    If not, then it isn't something to worry about as Windows takes the appropriate action to fix the problem.
      My ComputersSystem Spec
  3.    27 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 3
    Windows 10 Home 64
    Thread Starter

    From what I can tell DB3 downloads the drivers from the manufacturer so I'd like to see some kind of proof that it does otherwise. I'm certainly not going to let windows do it since those are often outdated. Do you have any other suggestions for uninstallers? Again pretty common knowledge that windows native uninstaller is terrible. Lastly can anyone tell from the reports what is actually causing the problem. This is not the first time I've gotten a BSOD.

    Quote Originally Posted by axe0 View Post
    Hi homedad76,

    Welcome to the 10forums.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Please remove IObit software, IObit software is just bad for your system.

    Did you have BSOD's more then once lately?
    If not, then it isn't something to worry about as Windows takes the appropriate action to fix the problem.
      My ComputerSystem Spec
  4.    27 Oct 2015 #4
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Please check {windows partition}\windows\minidump and check if there are more then 1 dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial

    If you want proof you can search through the BSOD section, there are some who were forced to clean install Windows because of DB3 drivers. Same is for other programs that claim to update drivers.

    How many passes were completed with MemTest86+?

    From what I understand as this is a read error
    • A driver tried to read an invalid/wrong address in the memory
    • A driver tried to read corrupted data from the memory

    If MemTest86+ was completed with at least 8 complete passes and its voltage and frequency in the BIOS are as they should be, then a driver is causing this.
    Code:
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffa001602badb8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80034074fa4, address which referenced memory
    As there is no driver flagged I'd like to first rule out the old drivers.
    Code:
    MBfilt64		Fri Jul 31 05:40:32 2009 		MBfilt64.sys 		// Realtek audio driver
    PDFsFilter		Thu Aug 23 23:57:13 2012 		PDFsFilter.sys 		// Not sure what driver this is, no software related to the driver
    rawdsk3		Tue Feb 11 22:10:17 2014 		rawdsk3.sys 		// Not sure what driver this is, no software related to the driver
    HWiNFO64A		Sun Nov 23 17:24:07 2014 		HWiNFO64A.SYS 		// HWiNFO driver
    Please check Realtek for driver updates.



    IRQL_NOT_EQUAL_OR_LESS BSOD, memtest86+ passed Diagnostic Test IRQL_NOT_EQUAL_OR_LESS BSOD, memtest86+ passed
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  5.    27 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 3
    Windows 10 Home 64
    Thread Starter

    When I run memtest should I force multithreading? I have 4 cores. Also any configurations I should change from the default? I'm going to run it again and let it do 8 passes. Realtek says to use the drivers from Gigabyte so should I go there instead? I don't download the utilities from Gigabyte but just the actual drivers since my motherboard is from them.
      My ComputerSystem Spec
  6.    27 Oct 2015 #6
    Join Date : Jun 2015
    Posts : 12,958
    Windows 10 Pro

    Shouldn't be necessary to change anything in memtest.

    The Realtek driver looks fine and should be compatible with Windows 10.
      My ComputersSystem Spec

 


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