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#11
My system is a pre built Dell, so my BIOS is locked. I haven't been able to find a way to get around that.
My system is a pre built Dell, so my BIOS is locked. I haven't been able to find a way to get around that.
OK, no problem, then we know for sure the BIOS settings aren't the problem.
If you had meanwhile BSOD's, just run the DM Log Collector tool again, upload the zip file and I'll take a look at it :)
Ok, I haven't been using that computer enough right now to provide more dump files. Also I think my settings for creating dump files were wrong, which could be why I only had four, I've corrected the settings and I'll work on collecting more minidumps. Thank you (:
I've had some more crashing recently after it stopped for awhile. I've attached a new zip file, I collected more minidumps, it seemed like there should have been more than 11 though. I also received this error at one point during startup after a bsod.
Attachment 48211
2 are related to memory issues (0x4E(PFN_LIST_CORRUPT) and 0x1A(MEMORY_MANAGEMENT))
A 3rd I suspect also being caused by memory (0x18(REFERENCE_BY_POINTER))
But since the RAM should be ruled out, it means drivers are causing issues.
2 drivers have been flagged
Driver Reference Table - iaStor.sys
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.Code:*** WARNING: Unable to verify timestamp for iaStor.sys *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys 0: kd> lmvm iaStor start end module name fffff800`04820000 fffff800`0493c000 iaStor T (no symbols) Loaded symbol image file: iaStor.sys Image path: iaStor.sys Image name: iaStor.sys Timestamp: Fri Jun 05 03:53:40 2009 (4A287AA4) CheckSum: 000640D7 ImageSize: 0011C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:ffffd000`f40ad458 fffff800`408ee380Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x21e380 1: kd> lmvm nvlddmkm start end module name fffff800`406d0000 fffff800`411c2000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Tue Aug 25 15:41:50 2015 (55DC709E) CheckSum: 00AB00E9 ImageSize: 00AF2000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Ok, I ran DDU again, this time I didn't allow Windows to automatically install the drivers again, I only installed the graphics driver and the PhysX driver. I am still getting blue screens.
I'm concerned about that iastor.sys one, after searching a little bit I saw that others have had issues with this driver and windows 10, but I haven't seen a solution yet. On the driver reference table you've linked there are only update links for XP, Vista and 7, could this driver be incompatible with 10? Should I try a installation of Windows?
That driver is definitely! incompatible, look at its date.
Please check the mainboard manufacturer for BIOS updates.
Run also hardware diagnostics Hardware Diagnostics
Ok great, should I test the memory again or only run the HDD diagnostics?
Also I like to add in case it could be related, my computer has stopped waking up after sleep recently.