Random BSODs over varied amounts of time


  1. MuadDib
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
       New #1

    Random BSODs over varied amounts of time


    I've been getting BSODs ever since i got this laptop one year ago, but I never actually got to what was causing them.
    I already did 8 passes of memtest and it found no errors, also did the driver verifier trick and it didn't crash, then sort of gave up on trying to fix it afterwards since it's not exactly a big deal (random crash once a week or two) but now for some reason they got more frequent and its crashing on almost a daily basis, therefore some help would be really appreciated.
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  3. axe0
    Posts : 14,904
    Windows 10 Pro
       New #2

    Hi MuadDib,

    Welcome to the 10forums.

    The causes of the crashes are related to memory.
    As you say you have already tested the RAM using MemTest86+, so we need to test the hard drive.




    Diagnostics Test

     HDD & SSD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums

    Old drivers
    Code:
    ASMMAP64		Thu Jul 02 11:13:26 2009 		ASMMAP64.sys 	// ASUS
tap0901t		Wed Sep 16 08:02:43 2009 		tap0901t.sys 	// Google Earth
ew_jubusenum		Mon Apr 23 03:57:08 2012 		ew_jubusenum.sys 	// Huawei mobile connector
atkwmiacpi64		Tue Jul 02 10:35:32 2013 		atkwmiacpi64.sys 	// ASUS
iwdbus		Thu Sep 26 23:38:04 2013 		iwdbus.sys 	// Intel
000		Fri Oct 18 09:16:31 2013 		000.fcl 	// Cyberlink
SCDEmu		Fri Jun 27 07:14:20 2014 		SCDEmu.SYS 	// PowerISO
mbam		Wed Sep 03 19:50:25 2014 	mbam.sys 	// Malwarebytes
IntelPcc		Fri Sep 05 01:05:04 2014 	IntelPcc.sys 	// Intel
    Check your manufacturer (ASUS) and software for updates.
    Update Intel drivers via the manufacturer.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

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  4. MuadDib
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       New #3

    i finally got back to trying to fix this stuff, after I initially tried to get it done and gave up because of a busy schedule/too many exams + projects (also sorry for necroing this thread)
    so i made most of the checks:
    sfc/scannow returns no errors
    chkdsk C and D were alright
    HD tune is also fine
    im going to memtest it again this night just to be safe
    however for some reason seatools Short Drive Self Test did not pass (the other recommended tests for it all passed)

    now i gave it another go with driver verifier after updating most of my lacking drivers(asus and intel), i also deleted malwarebytes and avast yet some pesky driver is still crashing it. Elimination didn't do it for me, at some point i thought that one of the 2 asus drivers were causing it but when i ran a check with the other non-microsoft drivers it also crashed(without supplying a driver culprit) so i just decided to call this a day and start again tomorrow. I will also do the system specs thing then.

    i also attached the latest dumps(some of them from driver verifying)
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  6. axe0
    Posts : 14,904
    Windows 10 Pro
       New #4

    however for some reason seatools Short Drive Self Test did not pass (the other recommended tests for it all passed)
    If you haven't yet, backup the data and replace the hard drive a.s.a.p.
    It indicates a failing/faulty hard drive.
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  7. MuadDib
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       New #5

    Thanks, I'd rather leave that as a last resort, since changing hardware on a laptop isn't really my forte.
    Could you tell anything unusual out of the dumps? I want to make sure it isn't a faulty driver.
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  8. axe0
    Posts : 14,904
    Windows 10 Pro
       New #6

    Bad luck, you have to replace the hard drive. Corrupted data occurs very quick with a failing/faulty hard drive.
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  9. MuadDib
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       New #7

    Today morning when my laptop started up it said it was "checking and repairing" something and now SDST passed twice. Could it be possible that it got repaired by that? (im running long generic now just to make sure)
      My Computer
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  10. axe0
    Posts : 14,904
    Windows 10 Pro
       New #8

    Please run following test and post the screenshots.



    Diagnostics Test

     HDD TEST


    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
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  12. MuadDib
    Posts : 5
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       New #9

    the full scan will take some time ,but here's the health and the benchmarks(health had 1 warning and it's selected): Attachment 63468Attachment 63469
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  13. axe0
    Posts : 14,904
    Windows 10 Pro
       New #10

    That is a very low minimum transfer rate which could indicate a failing/faulty hard drive.

    Keep an eye on the calibration retry counts, if the data it holds rises it gives an indication of a few things
    1. the hard drive is failing/faulty,
    2. the cable is bad,
    3. the connection on the motherboard is bad.
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