Frequent BSOD, most often upon login, WHEA_UNCORRECTABLE_ERROR,

Hey all,

After the latest Windows 10 update , I'm getting frequent BSODs with the WHEA_UNCORRECTABLE_ERROR message. It usually happens about a minute or two after logging on, but it sometimes doesn't occur until a couple of hours into my normal computer usage (browsing, Steam, etc ). I've seen that WHEA_UNCORRECTABLE_ERROR is usually indicative of a memory issue, but I ran 6 passes of memtest86+ and had 0 errors. My HD health is rated as "Good" according to a few diagnostic programs, and I have no hardware changes.

According to BlueScreenView, the bug check code is 0x00000124, with ntoskrnl.exe+253014 and hal.dll+3594f highlighted in red in every instance.

My set-up is an all-in-one HP Pavilion 23-b090.

Specs:

Processor: AMD A6-5400K
Graphics Card: AMD Radeon HD 7540D
Sound: Realtek ALC269Q-VC Audio


As per the BSOD posting instructions, I have attached the .zip generated by DM Collector.

Please let me know if there's any other information I can provide.

EDIT: A clean reinstall of Windows 10 solved the issue. It seemed to have arisen because my original install was just an upgrade from 8.1

Hi mufb,

Welcome to the 10forums.

As this is a 0x124 there is a chance this is a hardware error.
However, in the event logs I noticed a 0x9F which is caused by drivers.
Do you perhaps have the dump file of 26/09?
It is located in C:\Windows\Minidump\

The 0x124 dumps almost never reveals enough for a specific cause.
Please follow instructions below to rule out the hardware.

The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
This means that there are problems with your hardware, but this error is also caused by overclocking or faulty drivers

STOP 0x124 Troubleshooting

Read carefully before proceeding.

   Warning

If you're overclocking your system, revert back to stock clocks now.

   Note

Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test

ONE

 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

   Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

TWO

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

   Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking forzero errors here. Even a single error will indicate RAM failure.

THREE

 HDD TEST

Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html

FOUR

 GPU TEST

Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

   Note

Run Furmark for around 30 minutes.

   Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

The problem
There is an instructional error with the level 1 cache while fetching the data.
As usual, this is unfortunately not enough for something specific.

Code:

0: kd> !errrec ffffe00088889038
===============================================================================
Common Platform Error Record @ ffffe00088889038
-------------------------------------------------------------------------------
Record Id     : 01d10d13b5668600
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/22/2015 21:55:21 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000888890b8
Section       @ ffffe00088889190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Instruction Execute
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000610f01
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe00088889100
Section       @ ffffe00088889250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 01 0f 61 00 00 08 02 00 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffe00088889250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe00088889148
Section       @ ffffe000888892d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : ICACHEL1_IRD_ERR (Proc 0 Bank 1)
  Status      : 0xb080000000060151

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Take the time you need, there is no rush.

Code:

SSPORT        Fri Aug 12 01:07:32 2005     SSPORT.sys // Samsung printer driver
amd_sata        Fri Nov 30 10:00:42 2012         amd_sata.sys // AMD sata controller driver
amd_xata        Fri Nov 30 10:00:46 2012         amd_xata.sys // AMD stor filter driver
Rt630x64        Thu Aug 15 08:23:59 2013     Rt630x64.sys // Realtek network driver

Check following manufacturers or software for updates
Samsung
Virtual Audio cable
Cyberlink
Tungle
Realtek
AMD

Remove this driver

Code:

AODDriver4.3 c:\program files\amd\ati.ace\fuel\amd64\aoddriver2.sys

How do you update your drivers?

Please uninstall Google Chrome while troubleshooting

Code:

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre