Windows 10: BSOD possibly from TCPIP

  1.    24 Oct 2015 #1

    BSOD possibly from TCPIP

    Hi all

    I am hoping you can help with a BSOD that I am getting. I never have got my windbg symbols to work correctly but my minidumps seem to point to an issue with TCPIP.SYS.

    Previously it seemed to BSOD when browsing, but this latest one was happened right after I said
    "no thanks" to a VUZE premium upgrade

    I thought I had found a fix using the command line below, but I am still getting them.

    "netsh interface teredo set state disabled "

    Please find attached the debug info from your applicationAttachment 44351
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       24 Oct 2015 #2

    Hi mikestuart30,

    Welcome to the 10forums.

    The tcpip.sys driver is a Windows driver related to the network.
    This means, either the network drivers or a driver that tries to connect with the internet is causing problems.
    The Malwarebytes Web Access Control driver is where it all starts
    ffffd000`2add9068 fffff800`fb6f1fe8 : 00000000`00000019 00000000`00000020 ffffe001`7cad4880 ffffe001`7cad48a0 : nt!KeBugCheckEx
    ffffd000`2add9070 fffff801`96aa7b52 : 00000000`00000000 ffffe001`790748f0 00000000`00000000 ffffe001`7d3db1b4 : nt!ExFreePool+0x320
    ffffd000`2add9150 fffff801`96aa8872 : 00000000`00000000 00000000`00000000 00000000`00000011 fffff801`96b09310 : tcpip!IppCleanupSendState+0x1a
    ffffd000`2add9180 fffff801`96bc595d : ffffe001`77d7c610 00000000`00000001 00000000`00000000 00000000`00000000 : tcpip!IppInspectBuildHeaders+0x412
    ffffd000`2add9460 fffff801`9c436135 : 00000000`00000008 ffffd000`00000014 ffffe001`7d3db1a0 ffffe001`7d3db1c4 : fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+0x1dd
    ffffd000`2add9520 00000000`00000008 : ffffd000`00000014 ffffe001`7d3db1a0 ffffe001`7d3db1c4 ffffe001`7d3db1b4 : mwac+0x6135
    ffffd000`2add9528 ffffd000`00000014 : ffffe001`7d3db1a0 ffffe001`7d3db1c4 ffffe001`7d3db1b4 ffffe001`00000011 : 0x8
    ffffd000`2add9530 ffffe001`7d3db1a0 : ffffe001`7d3db1c4 ffffe001`7d3db1b4 ffffe001`00000011 00000000`00000000 : 0xffffd000`00000014
    ffffd000`2add9538 ffffe001`7d3db1c4 : ffffe001`7d3db1b4 ffffe001`00000011 00000000`00000000 00000000`00000000 : 0xffffe001`7d3db1a0
    ffffd000`2add9540 ffffe001`7d3db1b4 : ffffe001`00000011 00000000`00000000 00000000`00000000 ffffe001`00000000 : 0xffffe001`7d3db1c4
    ffffd000`2add9548 ffffe001`00000011 : 00000000`00000000 00000000`00000000 ffffe001`00000000 ffffe001`00000000 : 0xffffe001`7d3db1b4
    ffffd000`2add9550 00000000`00000000 : 00000000`00000000 ffffe001`00000000 ffffe001`00000000 00000000`00000000 : 0xffffe001`00000011
    Running the lmvm command on mwac, reveals more information about this driver.
    As we can see, this driver is dating 2014, this is likely the culprit.
    It is recommended to keep software up to date, please check Malwarebytes for software updates or install the newest version
    3: kd> lmvm mwac
    start             end                 module name
    fffff801`326a0000 fffff801`326b3000   mwac     T (no symbols)           
        Loaded symbol image file: mwac.sys
        Image path: \??\C:\WINDOWS\system32\drivers\mwac.sys
        Image name: mwac.sys
        Timestamp:        Wed Jun 18 04:07:00 2014 (53A0F444)
        CheckSum:         00015076
        ImageSize:        00013000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old drivers, recommended to update them
    tap0901        Thu Nov 24 19:50:27 2011         tap0901.sys     // TAP-Win32 Adapter V9
    GEARAspiWDM        Thu May 03 21:56:17 2012     GEARAspiWDM.sys     // Gear driver, used with iTunes
    netr28ux        Fri Jun 06 04:14:29 2014         netr28ux.sys     // ASUS USB network adapter
    mwac        Wed Jun 18 04:07:00 2014     mwac.sys      // Malwarebytes
    mbae64        Mon Sep 08 20:27:15 2014     mbae64.sys     // Malwarebytes
    iwdbus        Sat Oct 04 02:31:12 2014         iwdbus.sys     // Intel driver
    Update links:
    TAP-Win32 Adapter V9
    Update iTunes
    ASUS USB, check manufacturer for updates

    For configuring Windbg correctly, see the Windbg - Install & Configure tutorial.
      My ComputersSystem Spec


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