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  1.    22 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 8
    win 10 pro

    New Win10 Pro installation, multiple different BSOD messages


    Hello all,

    I have just built a new Skylake i7 6700 machine and I installed Windows 10 by using the Win 8.1 USB installation on a new OS SSD, then using the Win10 upgrade tool. This didn't ask me for a clean install, but it was an upgrade on a clean 8.1 install. It's a full retail license for Windows 10 pro.

    Since my new Win10 installation a few days ago, I have had repeated BSOD with different messages every time. It happens with me doing any different activities, browsing, using handbrake, watching youtube, watching an mp4 file, copying files, installing software, etc.

    The messages include

    ACPI BIOS ERROR

    MEMORY MANAGEMENT

    IRQL NOT LESS OR EQUAL

    and several more.

    I believe I have all drivers updated, by going through Device Manager and there is no exclamation mark. I've installed the drivers that came with my motherboard. Windows Update seems to be fine. I don't know if there's any other driver missing.

    CPU and case temps are fine, CPU temp is 45 degrees under load and around 25-30 at idle.

    This is an mini-ITX board, so I have only 2 RAM slots which are filled with 2 RAM sticks, so I have limited ability to move the RAM around.

    I've uploaded the dump files as per the posting instructions. There are multiple dump files due to the many BSOD with different messages.

    I really need to start using this computer for work and I would appreciate any help you can give to solving this so I can start!

    Thanks!!


    System specs

    Skylake-S i7-6700 65w
    ASRock Z170 Fatality gaming mini ITX/ac
    Samsung 850 Evo 250GB m.2 SATA
    Corsair Vengeance low profile 2666MHz DDR4 2 x 8GB
    Asus Geforce 750 Ti Strix
    Corsair H60 all in one cooler
    Silverstone SX500-LG (small form factor 500w)
      My ComputerSystem Spec
  2.    22 Oct 2015 #2
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Hi beepbeepcar,

    Welcome to the 10forums

    There are a few 0xA(IRQL_NOT_LESS_OR_EQUAL) with a read error.
    This can go 2 ways.
    A driver tried to acces an invalid memory address or wrong memory address
    A driver tried to acces a memory address that was corrupted
    Code:
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffa8e7c423f60, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801fe8da5da, address which referenced memory
    In your case, as there are some 0x1A(MEMORY_MANAGEMENT) with the following
    Code:
    STACK_COMMAND:  kb
    
    SYMBOL_NAME:  ONE_BIT
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:
    it means that there is a faulty module/slot.
    my recommendation is to test your memory modules using MemTest86+, instructions are below.
    Other dumps (those I have checked) are mostly also being caused by memory problems.

    Lets check if the drivers indeed are updated as you say, I have only checked for drivers dating NOT in 2015.
    There is 1 driver not in 2015, the Broadcom network driver.
    Code:
    bcmwl63a bcmwl63a.sys Fri Oct 31 20:18:04 2014 (5453E06C)
    Unfortunately, Broadcom has no driver updates and I can't find drivers from the manufacturer of your motherboard.
    Note   Note
    That this driver is not in 2015 does NOT mean it is causing problems!





    New Win10 Pro installation, multiple different BSOD messages Diagnostic Test New Win10 Pro installation, multiple different BSOD messages
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec
  3.    03 Nov 2015 #3
    Join Date : Oct 2015
    Posts : 8
    win 10 pro
    Thread Starter

    Hello thank you for your prompt reply.

    I have run Memtest86+ v 5.01 on each individual RAM stick (I have 2) on different RAM slots (I have 2, it's an mini ITX board)

    No errors in around 20 passes done in total.
    Screenshot of Memtest attached.

    Attachment 46207

    My computer keeps crashing doing different tasks and after different lengths of time. There are many more error messages besides memory related messages. Please help!!

    I have attached an updated file for the crash dump files, there are many.

    What else can be the problem?

    By the way, I am using Skylake i7-6700 processor and DDR4 2667Mhz RAM, is this supported by Memtest86+ 5.01? The website doesn't explicitly say.



    Thanks! Your help is really very appreciated as this is now my only computer to use for both work and personal.
      My ComputerSystem Spec
  4.    04 Nov 2015 #4
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Please let me know what the frequency and voltage values of the RAM are, you can find them in the BIOS.

    I recommend to update the Broadcom network driver
    Driver below is a Windows driver which is related to the network
    Code:
    Probably caused by : tcpip.sys
    Driver Reference Table - bcmwl63a.sys
    Code:
    2: kd> lmvm bcmwl63a
    start             end                 module name
    fffff801`2b670000 fffff801`2bdb5000   bcmwl63a   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Fri Oct 31 20:18:04 2014 (5453E06C)
        CheckSum:         0074A33B
        ImageSize:        00745000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Below result usually means hard drive or memory problems.
    Please test your hard drive with chkdsk
    Code:
    SYMBOL_NAME:  ONE_BIT
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0



    New Win10 Pro installation, multiple different BSOD messages Diagnostics Test New Win10 Pro installation, multiple different BSOD messages
     HDD & SSD TEST

    Run chkdsk Disk Check - Windows 7 Help Forums

    If all above doesn't help or give results, please read the instructions below carefully for running driver verifier



    New Win10 Pro installation, multiple different BSOD messages Diagnostic Test New Win10 Pro installation, multiple different BSOD messages
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec
  5.    04 Nov 2015 #5
    Join Date : Oct 2015
    Posts : 8
    win 10 pro
    Thread Starter

    Thanks for your reply.

    I have one stick of RAM in it right now (I have two, but I only put one in to see if there's any difference between the two sticks).

    It's DDR4 and specced at 2666MHz, but the BIOS shows its running at 2133 MHz.
    It's at 1.2V.
    16-18-18-35

    Does that mean anything useful?
      My ComputerSystem Spec
  6.    04 Nov 2015 #6
    Join Date : Oct 2015
    Posts : 8
    win 10 pro
    Thread Starter

    I'm not overclocking, never have, never will.
      My ComputerSystem Spec
  7.    05 Nov 2015 #7
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro
      My ComputersSystem Spec
  8.    05 Nov 2015 #8
    Join Date : Oct 2015
    Posts : 8
    win 10 pro
    Thread Starter

    I'm using Corsair Vengeance low profile DDR4.

    Do the memtest 86+ passes rule out any RAM and RAM slot issues?

    VengeanceĀ® LPX 16GB (2x8GB) DDR4 DRAM 2666MHz C16 Memory Kit - Red (CMK16GX4M2A2666C16R)
      My ComputerSystem Spec
  9.    05 Nov 2015 #9
    Join Date : Jun 2015
    Posts : 12,529
    Windows 10 Pro

    Unfortunately it doesn't rule out the RAM with DDR4 as MemTest86+ hasn't been tested on DDR4, updated for DDR4 and thus doesn't support DDR4.

    I have to apologize for this mistake, I didn't look at the system specs. It isn't that frequent that someone uses DDR4.
    Please try running MemTest86
    MemTest86 - Offical Site of the x86 Memory Testing Tool
      My ComputersSystem Spec
  10.    05 Nov 2015 #10
    Join Date : Oct 2015
    Posts : 8
    win 10 pro
    Thread Starter

    My DDR4 RAM is rated at 2666Mhz but is only running at 2133 as shown on my BIOS. Is this relevant to my crashes and why is this?

    Thanks!


    By the way, everyone will be starting to use DDR4 from now on, as skylake requires it (DDR3 skylake requires new low voltage RAM sticks, so is pointless). New Win10 installs will increasingly be on skylake.
      My ComputerSystem Spec

 
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