BSOD - Whille using Bittorrent/Utorrent

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  1. Posts : 4
    Windows 10
       #1

    BSOD - Whille using Bittorrent/Utorrent


    Hello,

    I am getting BSODs specifically whenever I use Bit-torrent/U-torrent. I didn't have this issue previously until now and I really have no idea how to fix this!

    Please help and thanks so much in advance.

    Here's my dump files.


    Ray
      My Computer

  2. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #2

    Hi ieatgrubs,

    Welcome to the 10forums.

    Your network driver is causing the issue.
    Check your manufacturers site for driver updates.
    Code:
    1: kd> lmvm bcmwl63a
    start             end                 module name
    fffff800`ecce0000 fffff800`ed79d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00AC8702
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    axe0 said:
    Hi ieatgrubs,

    Welcome to the 10forums.

    Your network driver is causing the issue.
    Check your manufacturers site for driver updates.
    Code:
    1: kd> lmvm bcmwl63a
    start             end                 module name
    fffff800`ecce0000 fffff800`ed79d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00AC8702
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hi Axe0, thanks for your response.
    I checked again and all my drivers are up-to-date. Is there any other source which is causing the problem?
    Attachment 44021
      My Computer

  4. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #4

    Updating drivers through device manager is pretty much always not working as you'll get the message from the pic you posted.

    That is the reason why I said
    Check your manufacturers site for driver updates.
      My Computers


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    axe0 said:
    Updating drivers through device manager is pretty much always not working as you'll get the message from the pic you posted.

    That is the reason why I said
    I have updated all possible drivers as well as install the latest network drivers from Dell. Still, the crashing persists.
    So this might be just a dead end huh?
      My Computer

  6. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #6

    It might not be, if you would provide me a new zip file with the BSOD DM Log Collector tool.
    I'd like to take a look at the information of the dumps to see if anything else causes problems.
      My Computers


  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    axe0 said:
    It might not be, if you would provide me a new zip file with the BSOD DM Log Collector tool.
    I'd like to take a look at the information of the dumps to see if anything else causes problems.
    Here you go, thanks for looking into this!
      My Computer

  8. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #8

    There are 2 ways with this crash for now
    1. A driver tried to acces an invalid memory address or wrong memory address
    2. A driver tried to acces a memory address that was corrupted

    Code:
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff6fb400037a8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    To rule out outdated drivers I have made a list of drivers NOT dating 2015
    Code:
    iiwdbus   iwdbus.sys   Sat Oct 04 02:31:12 2014 (542F3FD0) // Intel driver
    IntelPcc IntelPcc.sys Tue Aug 05 22:51:29 2014 (53E143D1) // Intel driver
    HidEventFilter HidEventFilter.sys Tue Sep 17 23:49:33 2013 (5238CE6D) // Intel driver
    DDDriver64Dcsa DDDriver64Dcsa.sys Wed May 28 21:58:54 2014 (53863FFE) // Dell driver, comes with the software for analysing the system, recommended to uninstall while troubleshooting.
    Note   Note
    This does NOT mean they are causing problems

    Please test your memory to rule it out.



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers


  9. Posts : 3
    windows 0
       #9

    same thing happens for me after opening and downloading for minute System crashes.
    This happens only in torrent clients, in all versions. This happens in win 10 after update.
      My Computer


  10. Posts : 38,351
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Please post a zip file so we can troubleshoot the logs too:
    If possible please post using English as the default language..

    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


 
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