Windows 10: BSOD - Whille using Bittorrent/Utorrent

  1.    20 Oct 2015 #1

    BSOD - Whille using Bittorrent/Utorrent


    Hello,

    I am getting BSODs specifically whenever I use Bit-torrent/U-torrent. I didn't have this issue previously until now and I really have no idea how to fix this!

    Please help and thanks so much in advance.

    Here's my dump files.


    Ray
      My ComputerSystem Spec


  2. Posts : 11,543
    Windows 10 Pro
       21 Oct 2015 #2

    Hi ieatgrubs,

    Welcome to the 10forums.

    Your network driver is causing the issue.
    Check your manufacturers site for driver updates.
    Code:
    1: kd> lmvm bcmwl63a
    start             end                 module name
    fffff800`ecce0000 fffff800`ed79d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00AC8702
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  3.    22 Oct 2015 #3

    axe0 said: View Post
    Hi ieatgrubs,

    Welcome to the 10forums.

    Your network driver is causing the issue.
    Check your manufacturers site for driver updates.
    Code:
    1: kd> lmvm bcmwl63a
    start             end                 module name
    fffff800`ecce0000 fffff800`ed79d000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Sat Jul 11 03:09:43 2015 (55A06CD7)
        CheckSum:         00AC8702
        ImageSize:        00ABD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hi Axe0, thanks for your response.
    I checked again and all my drivers are up-to-date. Is there any other source which is causing the problem?
    Attachment 44021
      My ComputerSystem Spec


  4. Posts : 11,543
    Windows 10 Pro
       22 Oct 2015 #4

    Updating drivers through device manager is pretty much always not working as you'll get the message from the pic you posted.

    That is the reason why I said
    Check your manufacturers site for driver updates.
      My ComputersSystem Spec

  5.    22 Oct 2015 #5

    axe0 said: View Post
    Updating drivers through device manager is pretty much always not working as you'll get the message from the pic you posted.

    That is the reason why I said
    I have updated all possible drivers as well as install the latest network drivers from Dell. Still, the crashing persists.
    So this might be just a dead end huh?
      My ComputerSystem Spec


  6. Posts : 11,543
    Windows 10 Pro
       22 Oct 2015 #6

    It might not be, if you would provide me a new zip file with the BSOD DM Log Collector tool.
    I'd like to take a look at the information of the dumps to see if anything else causes problems.
      My ComputersSystem Spec

  7.    22 Oct 2015 #7

    axe0 said: View Post
    It might not be, if you would provide me a new zip file with the BSOD DM Log Collector tool.
    I'd like to take a look at the information of the dumps to see if anything else causes problems.
    Here you go, thanks for looking into this!
      My ComputerSystem Spec


  8. Posts : 11,543
    Windows 10 Pro
       22 Oct 2015 #8

    There are 2 ways with this crash for now
    1. A driver tried to acces an invalid memory address or wrong memory address
    2. A driver tried to acces a memory address that was corrupted

    Code:
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff6fb400037a8, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000006, (reserved)
    To rule out outdated drivers I have made a list of drivers NOT dating 2015
    Code:
    iiwdbus   iwdbus.sys   Sat Oct 04 02:31:12 2014 (542F3FD0) // Intel driver
    IntelPcc IntelPcc.sys Tue Aug 05 22:51:29 2014 (53E143D1) // Intel driver
    HidEventFilter HidEventFilter.sys Tue Sep 17 23:49:33 2013 (5238CE6D) // Intel driver
    DDDriver64Dcsa DDDriver64Dcsa.sys Wed May 28 21:58:54 2014 (53863FFE) // Dell driver, comes with the software for analysing the system, recommended to uninstall while troubleshooting.
    Note   Note
    This does NOT mean they are causing problems

    Please test your memory to rule it out.



    BSOD - Whille using Bittorrent/Utorrent Diagnostic Test BSOD - Whille using Bittorrent/Utorrent
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My ComputersSystem Spec


 

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