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  1.    22 Jun 2017 #11
    Join Date : Mar 2017
    Posts : 3
    windows 0

    here
      My ComputerSystem Spec
  2.    22 Jun 2017 #12
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    2 things
    1. The system appears to have been reinstalled
    Code:
    Original Install Date:     22-06-2017, 01:30:41 PM
    System Boot Time:          22-06-2017, 01:27:15 PM
    2. The system is running a Windows Insider version, could explain the reinstallation.

    Due to these 2 things, mainly the first one, we are currently unable to help you.
    There are no records of an unexpected shutdown.
      My ComputersSystem Spec
  3.    22 Jun 2017 #13
    Join Date : Apr 2017
    Posts : 9,847
    windows 10 professional version 1607 build 14393.969 64 bit

    In the zip file there was no minidump file.
    The event log did not display a crash.

    Are you able to post any minidump files?

    Can you install whocrashed and bluescreenview to see if they can find the bsod minidump files on your computer.

    There are problems with:
    WindowsWcpOtherFailure
    RADAR_PRE_LEAK
    PnPDriverImportError
    WinSetupDiag



    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread
      My ComputerSystem Spec
  4.    22 Jun 2017 #14
    Join Date : Mar 2017
    Posts : 3
    windows 0

    I installed update today. After the crash i will update the zip file again. Thank you guys
      My ComputerSystem Spec

 
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