Windows 10: BSOD playing Dota2 Solved

  1.    19 Oct 2015 #1

    BSOD playing Dota2

    I only have this problem on Dota2. I can play every other game on ultra settings without heating or any other problem but every day i have bsod while playing dota2. Please help. Thanks.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       20 Oct 2015 #2

    Hi fulcrum,

    Welcome to the 10forums.

    Please check Intel for driver updates for your CPU driver.
    The most recent crash points to your CPU driver.
    I haven't been able to read the other dumps, it was very difficult to read the most recent dump.
    ffffd000`f0af4828 fffff800`be49eee1 : 00000000`0000009c 00000000`00000000 ffffd000`f0af4860 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`f0af4830 fffff800`be49f2a8 : 00000000`00000008 ffffd000`f0af4b30 00000000`00000000 00000000`00000008 : hal!HalpMcaReportError+0xf5
    ffffd000`f0af4980 fffff800`be49f450 : ffffe000`e141f010 ffffd000`f0af4bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xb0
    ffffd000`f0af49b0 fffff800`bdd6ec7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd000`f0af49e0 fffff800`bdd6ea31 : 00000000`00000000 fffff800`bdd6e9b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`f0af4b20 fffff800`0f182778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd000`f0b14858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18
      My ComputersSystem Spec

  3.    20 Oct 2015 #3

    Thank you for your support but I search with the intel driver update tool but it didnt find anything about cpu driver.

    I tested my cpu with Intel Processor Diagnostic Tool and it pass the test. I tested the ssd, the hdd, the ram but i have nothing. didnt have any problem with the tests. It must be about dota2 source 2 engine isnt it?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       20 Oct 2015 #4

    The crashes are 0x9C(MACHINE_CHECK_EXCEPTION) which are similar to 0x124(WHEA_UNCORRECTABLE_ERROR)
    Meaning that both are usually caused by hardware problems, but it is difficult to identify it.
    Other common causes are
    • Overclocking
    • Drivers
    • BIOS problems
    • Dust
      My ComputersSystem Spec

  5.    01 Nov 2015 #5

    i just bought it so no dust or overclocking. And i dont see any update. Please help
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       02 Nov 2015 #6

    Please run the DM Log Collector tool again and upload the zip file.
      My ComputersSystem Spec

  7.    02 Nov 2015 #7

    yesterday it gave me bsod 3 times but only 1 time collected data
      My ComputerSystem Spec

  8.    08 Nov 2015 #8

    hey @axe0 i fixed the machine check exception. it was a bios problem. now i have a diferent kind of bsod. i uploaded the dump. Please help
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,707
    Windows 10 Pro
       08 Nov 2015 #9

    The crashes are caused by the Elan Input Device driver.
    Also known as a touchpad if I am correct.
    Check your manufacturer for driver updates.
    *** WARNING: Unable to verify timestamp for ETD.sys
    *** ERROR: Module load completed but symbols could not be loaded for ETD.sys
    0: kd> lmvm ETD
    start             end                 module name
    fffff801`6ee00000 fffff801`6ee73000   ETD      T (no symbols)           
        Loaded symbol image file: ETD.sys
        Image path: \SystemRoot\system32\DRIVERS\ETD.sys
        Image name: ETD.sys
        Timestamp:        Thu Sep 10 13:42:13 2015 (55F16C95)
        CheckSum:         00078693
        ImageSize:        00073000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec


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