Bsod: Graphics_driver_fault


  1. Posts : 3
    Windows 10 64 Bit
       #1

    Bsod: Graphics_driver_fault


    Oh the joys of being a tech savvy son visiting town...

    My parent's computer has had a history of going into a sleep of death and not wanting to have the screen wake up no matter how many or what graphics drivers I tried. In a clean install of Windows 10 that problem all but disappeared. Today the computer is BSOD'ing multiple times an hour.

    Going off of the dump files I have done a clean uninstall of the AMD drivers with Guru 3D Clean Uninstaller and reinstalled the latest drivers from AMD's website (different than the original drivers). Beyond that I am not sure how to proceed. Usually I have several spares of basically every component and I like to be able to troubleshoot by swapping out parts. Unfortunately I am at my parent's and cannot really do this as they don't have the hardware.

    At this point I am hesitantly saying hardware is at fault here considering there are similar ongoing problems across clean installs of Windows. Plus a reinstall of graphics drivers didn't work. I am guessing a graphics card or power supply issue but I was hoping someone else might have some ideas.

    I included the dump files in the requested zipped format in my OP.

    Attachment 43280
      My Computer

  2. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #2

    Hi tstone13,

    Welcome to the 10forums.

    The AMD Video drivers have been flagged, as you already have done a clean install of the drivers we need to rule out the GPU itself.




    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computers


  3. Posts : 3
    Windows 10 64 Bit
    Thread Starter
       #3

    axe0 said:
    Run Furmark for around 30 minutes
    I can run Furmark and will update when I have finished. I do doubt it will turn up anything as it is incredibly stable under load. It seems to only crash at certain lower power states (like coming out of sleep). Will update with results.

    (edit) I am eating my words not 5 minutes later. Within 3 minutes of starting the test the monitor started flashing and displaying odd looking patterns that filled the screen followed by a complete lockup. Seems like it's a hardware problem for sure. Can't believe I forgot to run Furmark. The weird thing is the system seems to have really a hard time waking from sleep which makes me want to blame the power supply.
      My Computer

  4. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #4

    There are problems with the sleep function yes, but I am pretty sure it is not the PSU.

    I have once seen it solved when the OP updated the BIOS.
      My Computers


  5. Posts : 3
    Windows 10 64 Bit
    Thread Starter
       #5

    axe0 said:
    There are problems with the sleep function yes, but I am pretty sure it is not the PSU.

    I have once seen it solved when the OP updated the BIOS.
    Updated the BIOS from A08 to A10. We'll see if that fixes anything. I haven't done this much troubleshooting for awhile - I am really rusty .

    Also scares me to update the BIOS. I have soft bricked several boards trying to update the BIOS. Almost hard bricked one board.
      My Computer

  6. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #6

    It scares me too with such a high risk, but I have never had a problem.
      My Computers


 

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