Windows 10: Network Adapter BSOD loop, 0x000000c8

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  1.    17 Oct 2015 #1

    Network Adapter BSOD loop, 0x000000c8


    I recently upgraded to windows 10 and I am still running the windows 7 drivers for my Killer Wireless-N 1103 Network Adapter. Whenever I download or upload at high speeds I get a BSOD "IRQL_UNEXPECTED_VALUE" bug check code 0x000000c8, which would be at least once a day. I'm positive that the network adapter is causing the issue, as Blue Screen view tells me that ndis.sys, nwifi.sys, tcpip.sys and ntoskrnl.exe are causing the BSOD. I went about updating the drivers to solve the issue, and the installer told me I need to uninstall "Qualcomm Atheros Killer Network Manager". However whenever I try to do this, I get another BSOD "MEMORY_MANAGEMENT" bug check code 0x0000001a , caused by ntoskrnl.exe as in the previous BSOD. This is what makes me so positive that the network adapter is causing the issue.

    So whenever I try to download something, I get a BSOD. When I try to solve the issue, I get a BSOD. This has been going on for over a month. Any help would be appreciated.
      My ComputerSystem Spec


  2. Posts : 10,165
    Windows 10 Pro X64
       17 Oct 2015 #2

    Welcome to the forums kingfeek. You will need to get the manager removed, then install just the driver and not the software. I will search for a link for you. For now, open its settings and disable the manager. Then we can try removing it and installing just the driver.
    Also try temporarily disabling your antivirus to uninstall the network manager.
      My ComputerSystem Spec


  3. Posts : 10,165
    Windows 10 Pro X64
       17 Oct 2015 #3

    This link has a removal tool, it works for MSI but may be worth a shot on your system.

    How to fix issues with Killer Lan
      My ComputerSystem Spec

  4.    17 Oct 2015 #4

    I disabled all PC monitoring, network monitoring etc. in the manager itself. When I tried to exit, it said to quit out of the application I'd need to do so from the system tray, but oddly enough it doesn't show up in the system tray. I tried uninstalling with anti virus disabled, but got the MEMORY_MANAGEMENT BSOD again. I will try the uninstaller you suggested and report back.
      My ComputerSystem Spec


  5. Posts : 10,165
    Windows 10 Pro X64
       17 Oct 2015 #5

    Okay, good luck.
      My ComputerSystem Spec

  6.    17 Oct 2015 #6

    I have the driver only package downloaded and ready to install, but I tried the link for the 64 bit Killer Cleaner and I'm just brought to the Killer Networking home page. I looked around the website but can't find anything related to Killer Cleaner
      My ComputerSystem Spec

  7.    17 Oct 2015 #7

    Hang on I just found the software on a backup server for the website, downloading now.
      My ComputerSystem Spec

  8.    17 Oct 2015 #8

    Thank you very much, that remover has gotten rid of the Killer Manager software. I have the new drivers extracted from the .zip file I downloaded but I don't see any .exe installer application or anything. How should I go about installing them?
      My ComputerSystem Spec

  9.    17 Oct 2015 #9

    Okay the MSI forums mention going to device manager and doing it that way, I'll try that
      My ComputerSystem Spec


  10. Posts : 10,165
    Windows 10 Pro X64
       17 Oct 2015 #10

    Okay, good that it worked. Now go to device manager, go right click your network adapter

    Attachment 43211

    Then select the browse option, and navigate to where you have the driver located.

    Attachment 43212
      My ComputerSystem Spec


 
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