BSOD randomly browsing internet; ntoskrnl.exe

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  1. Posts : 74
    Win 10

    BSOD randomly browsing internet; ntoskrnl.exe

    Been typing something when BSOD happened. IRQL_NOT_LESS_OR EQUAL.

    bluescreenview points to ntoskrnl.exe+14e2e0

    I have recently replaced my CPU, CPU cooler, and moved RAM around in slots to fit the cooler easier. I think one of the ram slots used to give me issues earlier.

    It wasn't very cheap, so I'm pissed that new hardware may be screwed up.

    dumps as requested by stickythread are attached.

    please help.

    Attachment 43156
      My Computer

  2. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Hi Kaiketsu,

    Please remove MSI software, some are known for causing BSOD's.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    The saved dump file is a 0x1A(MEMORY_MANAGEMENT) caused by a driver that tried to write data to the memory.
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arg1: ffffd001b1ebf858, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802d7cb7320, address which referenced memory
    Following is a list of outdated drivers, for about 50% of the drivers I have no update source.
    Please check Realtek, Intel and Malwarebytes for updates, other drivers you need to search yourself.
    WPRO_41_2001 WPRO_41_2001.sys Mon Nov 07 22:04:48 2011 (4EB847F0) //CACE Technologies WinPcap Packet Driver
    tap0901t tap0901t.sys Wed Sep 16 08:02:43 2009 (4AB07F83) // TAP-Win32 Adapter v9 (wifi)
    SC808HDV64 SC808HDV64.sys Tue Oct 08 11:33:45 2013 (5253D179) // HD Audio PCI-e Audio device
    MBfilt64 MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0) // Realtek HD Audio driver
    mbam     mbam.sys     Wed Sep 03 19:50:25 2014 (540754E1) // Malwarebytes driver
    ISCTD64  ISCTD64.sys  Tue Nov 27 20:52:34 2012 (50B51A02) // Intel driver
    ISCTD64  ISCTD64.sys  Tue Nov 27 20:52:34 2012 (50B51A02) // Intel driver
    ikbevent ikbevent.sys Tue Jan 08 20:34:06 2013 (50EC74AE) // Intel driver
    HECIx64  HECIx64.sys  Mon Dec 17 20:32:21 2012 (50CF7345) // Intel driver
    ew_jubusenum ew_jubusenum.sys Thu Nov 24 12:30:19 2011 (4ECE2ACB) // Huawei mobile driver
    csravrcp csravrcp.sys Thu Dec 22 17:56:03 2011 (4EF36123) // Bluetooth
    csrbthav csrbthav.sys Thu Feb 23 08:05:58 2012 (4F45E556) // Bluetooth
    CsrBtPort CsrBtPort.sys Mon Feb 27 11:27:30 2012 (4F4B5A92) // Bluetooth
    csrpan   csrpan.sys   Thu Dec 22 17:56:22 2011 (4EF36136) // Bluetooth
    csrserial csrserial.sys Thu Dec 22 17:56:09 2011 (4EF36129) // SPP device?
    csrusb   csrusb.sys   Thu Feb 23 08:05:42 2012 (4F45E546) // USB driver for bluetooth
    csrusbfilter csrusbfilter.sys Thu Feb 23 08:05:43 2012 (4F45E547) // USB filter driver
    Last edited by axe0; 25 Nov 2015 at 06:03.
      My Computers

  3. Posts : 74
    Win 10
    Thread Starter

    Thank you. The bluetooth driver is a CSR harmony stack which IIRC has no updates, but I'll try to uninstall the MSI software and Deamon Tools and update the drivers.
      My Computer

  4. Posts : 74
    Win 10
    Thread Starter

    Guys.. Since my first post, the situation calmed, so I changed nothing.

    But for last few days, I'm being SHOWERED with Bluescreens, some I've never seen before, like MEMORY_MANAGEMENT, or SYSTEM_SERVICE_EXCEPTION.

    I deleted demon tools today and uninstalled MSI software. I also tried to update the drivers, but some I can't find.

    New log included.

    Please check it out... I'm clueless what's wrong.
      My Computer

  5. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Out of 6 there are 5 different error codes.
    1 of them was unable to produce a minidump
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2015-11-23T22:46:39.000
      Event ID: 1005
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Kaiketsu
    Unable to produce a minidump file from the full dump file
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.

    I suggest to test your memory and all your hard drives.

    Diagnostic Test


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Diagnostics Test


    Run SeaTools to check the integrity of your HDD.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk

    Run HDTune to scan for errors, health and benchmark.
    Let me know what the results are, prefered screenshots.

    NTFS and FLTMGR are drivers for the Windows file system.
    This sometimes results in a failing/faulty hard drive or something related to the hard drive is problematic.
    ffffd000`21dbe628  fffff800`a0f06a3a FLTMGR!FltpGetFileNameInformation+0x4ba
    ffffd000`21dbe768  fffff800`a19c64d8 NTFS!NtfsCommonQueryInformation+0xd38
    ffffd000`21dbe808  fffff800`a190ee0f NTFS!NtfsInitializeTopLevelIrp+0x3f
    ffffd000`21dbe848  fffff800`a19c56d2 NTFS!NtfsFsdDispatchSwitch+0x232
    ffffd000`21dbe8c8  fffff800`a19c5797 NTFS!NtfsFsdDispatchWait+0x57
    ffffd000`21dbec58  fffff800`a0f06a3a FLTMGR!FltpGetFileNameInformation+0x4ba
    ffffd000`21dbedf8  fffff800`a0f06ab6 FLTMGR!FltpGetFileNameInformation+0x536
    ffffd000`21dbee28  fffff800`a0f02a40 FLTMGR!FltPerformSynchronousIo+0x330
      My Computers

  6. Posts : 74
    Win 10
    Thread Starter


    I ran memtest86+ for 8 hours. No errors at all.

    Cannot use seatools since I have an SSD.


    Attachment 50842

    Attachment 50843


    Attachment 50845

    Two new BSODs yesterday; this time both were MEMORY_MANAGEMENT.

    Including a new dump (including the two newest ones).

    One happened when logging in to Win10, the other - randomly when browsing.


    Attachment 50847
      My Computer

  7. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Please make screenshots of your installed programs and post the screenshots.

    This sptd2.sys driver is known for causing bluescreens because it is very poor coded.
    I can't however find a program that uses this driver, but the logs do not always show all the installed software.
    sptd2	sptd2	c:\windows\system32\drivers\sptd2.sys
      My Computers

  8. Posts : 74
    Win 10
    Thread Starter

    Here it goes:

    Attachment 50857
    Attachment 50858
    Attachment 50859

    Dump attached.

    Attachment 50860
      My Computer

  9. Posts : 74
    Win 10
    Thread Starter

    Maybe it's this one?

    Attachment 50862


    Attachment 50863

    the dates fit
      My Computer

  10. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Please make a screenshot of the properties from the sptd2, for the date modified and created.

    Please also show the date of installation of the programs, this requires new screenshots.
      My Computers

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