BSOD randomly browsing internet; ntoskrnl.exe

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  1. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #61

    Mikey5Aces said:
    To be honest I don't know. I am not around my laptop for the night. I know it had the Windows 10 sticker I believe on the front with the NVIDIA sticker. The reason I am thinking that this was upgraded before being sold (which I didn't know) was because in a few of the dump files it had "win8 not working" or something like that. When it mentioned win8 in the dump files that leads me to believe that this laptop once had windows 8.1. Am I wrong to think that based off of the dump file?
    You're not wrong, someone can install any OS on it, but if the sticker says Windows 10 then Windows 10 is pre-installed.
      My Computers


  2. Posts : 109
    windows 10
       #62

    Sorry I am kind of a novice. A clean install means what? That this laptop was built by Toshiba and Windows 10 was the only operating system loaded onto it?? Thx for humoring me lol.
      My Computer

  3. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #63

    Kaiketsu said:
    right... much easier! Didn't think of the obvious :P

    axe0, if memtest shows nothing (it probably won't) and I get even more ridiculous BSODs despite having only two USB devices (and necessary two, I guess) connected, is there a reason NOT to do fresh install at this point? I can't even keep track of those BSODs anymore.
    Even with a clean install, there is no garantee the bluescreens will be gone.
    When after a clean install the bluescreens keep occuring, it is either drivers or hardware.
    With a driver it is almost always from a device like a headset.

    I'm not trying to discourage any action, but this is something to keep in mind :)
      My Computers


  4. Posts : 109
    windows 10
       #64

    axe0 said:
    You're not wrong, someone can install any OS on it, but if the sticker says Windows 10 then Windows 10 is pre-installed.
    Maybe stupid question but isn't the blue windows sticker on the keyboard near the nvidia sticker? Also, so if there is a windows 10 sticker, that means that ONLY Windows 10 was installed, not an earlier version that was upgraded to Windows 10?
      My Computer


  5. Posts : 74
    Win 10
    Thread Starter
       #65

    well, I see... I'll report back with the memtest screen & potential new BSOD dumps, which I guess are still inevitable.

    Did you by any chance had the opportunity to take a peek a the new chain of BSODs I posted yesterday? If there is something, anything that can point to a device like the HDD or faulty graphics card or anything else, I'd love to know.
      My Computer

  6. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #66

    Mikey5Aces said:
    Sorry I am kind of a novice. A clean install means what? That this laptop was built by Toshiba and Windows 10 was the only operating system loaded onto it?? Thx for humoring me lol.
    A clean install means that Windows will be installed again and existing data will be lost.
      My Computers

  7. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #67

    Kaiketsu said:
    well, I see... I'll report back with the memtest screen & potential new BSOD dumps, which I guess are still inevitable.

    Did you by any chance had the opportunity to take a peek a the new chain of BSODs I posted yesterday? If there is something, anything that can point to a device like the HDD or faulty graphics card or anything else, I'd love to know.
    Not yet had the opportunity, I'll be home at around 17:30 (5:30 PM) my time. Before 7 PM (19:00) my time you can expect an answer from me about the dumps.
      My Computers


  8. Posts : 74
    Win 10
    Thread Starter
       #68

    thank you very much for help. I hope this BSOD nightmare ends soon...
      My Computer


  9. Posts : 109
    windows 10
       #69

    Hey axe0, just curious - if I opened Chrome with my NVIDIA Card and within 2 minutes Chrome stopped responding and the whole computer kinda froze up and then the BSOD Driver Power State Failure appeared, what does that tell you? Als, a lot of times once it restarted if I didn't touch my laptop at all for like 8 or 9 minutes, the BSOD Driver Power State Failure happened. Weird huh for a brand new laptop? What does this sound like to you?
      My Computer

  10. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro
       #70

    Mikey5Aces said:
    Maybe stupid question but isn't the blue windows sticker on the keyboard near the nvidia sticker? Also, so if there is a windows 10 sticker, that means that ONLY Windows 10 was installed, not an earlier version that was upgraded to Windows 10?
    If you see Windows 10 on the sticker, it means Windows 10 was pre-installed.


    If you see a different Windows version, it means that the Windows version that you can see on the sticker was pre-installed.
      My Computers


 
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