BSOD randomly browsing internet; ntoskrnl.exe

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  1. Posts : 74
    Win 10
    Thread Starter

    That didn't take long... sigh.

    Nothing was plugged into that port, but the HDD was plugged into the other 3.0 USB port.

    During the days that NOTHING was plugged into EITHER of 3.0 ports, there were no BSODs... oh well, unplugging stuff again from the 3.0 ports for a final test.

    Crashed when playing Diablo 3

    Dump included.

    Attachment 53739
      My Computer

  2. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    No offense or something, but I would've tested all the USB ports in the end of the first page of this thread already
      My Computers

  3. Posts : 74
    Win 10
    Thread Starter

    axe0, but I did test them the way you described :)

    There are crashes when something is physically connected to the USB 3.0 port - either of them seem to BSOD. Even if the device is disabled.

    I didn't have crashes for 3 days when nothing was connected.

    It seems not to matter what kind of stuff is connected there.

    However, this is.. well, quite grim. I can't replace the MoBo, and being stuck with USB 2.0 and no external HDD is absolutely miserable.
      My Computer

  4. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Yes, but not right away, if I'm correct I had to convince you to unplug the HDD :) It leads us to a few extra pages.
    It is understandable, but in the case of troubleshooting it is better to follow instructions proper immediately.

    Following your descriptions, it looks like the USB ports are faulty.
      My Computers

  5. Posts : 74
    Win 10
    Thread Starter

    Well, sorry about that, I have most of my stuff on that HDD

    is there any way to fix it other than buying a new MoBo? I'd lose Win10 license IIRC and that's just out of my budget.
      My Computer

  6. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    USB ports are connected to the motherboard, fixing it would require
    • replacing the USB ports
    • for the high pro's, looking at what is damaged and if it can be fixed

    Replacing the USB ports can't be done easily, at least I have no idea how to do it without getting the circumstances worse.

    I don't see another option for you then to replace the motherboard.
      My Computers

  7. Posts : 74
    Win 10
    Thread Starter

    I see.

    axe0, I will leave the 3.0 ports empty for let's say a week and do regular stuff like gaming, movies, music, work.

    If I notice a crash, I guess that will mean it's not the USB 3.0 port, right? I will post BSODs in that case.

    Oh, and thanks for all the help.
      My Computer

  8. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Yep, that is right :)

    You're most welcome
    I'm very happy to be of assistance :)
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  9. Posts : 74
    Win 10
    Thread Starter


    sadly, I just BSOD out of Diablo3 again... nothing connected to USB 3.0 ports.

    Including the dump... SIGH... nothing seems to help.

    Attachment 53945
      My Computer

  10. axe0's Avatar
    Posts : 14,790
    Windows 10 Pro

    Check every installed program for updates, in case of drivers that have new versions in an update that is better compatible :)

    Please update or reinstall the drivers of your Razer mouse
    fffff800`89be48d8  fffff800`79dda9b4Unable to load image rzudd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rzudd.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzudd.sys
    0: kd> lmvm rzudd
    start             end                 module name
    fffff800`79dc0000 fffff800`79df3000   rzudd    T (no symbols)           
        Loaded symbol image file: rzudd.sys
        Image path: rzudd.sys
        Image name: rzudd.sys
        Timestamp:        Tue Sep 01 04:57:48 2015 (55E5142C)
        CheckSum:         0003DBF3
        ImageSize:        00033000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers

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