1. Joined : Oct 2015
    Posts : 10
    10 Pro
       16 Oct 2015 #1

    BSOD on startup SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


    Hi, i am getting BSOD on startup nearly every time, I do not know what it is, i did have some BSOD issues with memory but i had it RMA'd about a month ago.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       16 Oct 2015 #2

    Hi ckrad,

    Welcome to the 10forums.

    The activity in the dumps are pointing to a failing hard drive.
    Please follow the instructions below for testing the hard drive.
    Code:
    STACK_TEXT:  
    ffffd000`22a86510 fffff800`6d6ffee0 : fffff801`e9773d02 dfffe001`b9862dd0 fffff800`6cf80000 ffffc000`78afbab0 : nt!ExAcquireResourceExclusiveLite+0x82
    ffffd000`22a865a0 fffff800`6cf88859 : ffffc000`78afba40 ffffe001`b83fc150 ffffffff`ffffffff ffffe001`b7fd0f98 : WdFilter!MpDeleteStreamContext+0xc0
    ffffd000`22a865e0 fffff800`6cfb3c2f : ffffc000`7b0ec418 fffff800`6cf80000 00000000`00000000 ffffc000`78afba58 : FLTMGR!DoFreeContext+0x59
    ffffd000`22a86610 fffff800`6cfb537e : ffffe001`b7fd0f98 00000000`00000705 ffffffff`ffffffff ffffe001`b9709010 : FLTMGR!FltpDeleteContextList+0xaf
    ffffd000`22a86640 fffff800`6cfb63e2 : ffffe001`b7fd0f50 ffffe001`b7412180 00000000`00000702 ffffe001`b7412180 : FLTMGR!CleanupStreamListCtrl+0x4a
    ffffd000`22a86680 fffff801`e98fbd6e : 00000000`00000000 00000000`00000700 00000000`00000000 ffffe001`c332ed08 : FLTMGR!DeleteStreamListCtrlCallback+0x92
    ffffd000`22a866c0 fffff800`6d7ec7be : ffffc000`8f193010 ffffe001`b7fd0f58 ffffd000`22a86818 ffffe001`b7412180 : nt!FsRtlTeardownPerStreamContexts+0x62
    ffffd000`22a86720 fffff800`6d7ec3d6 : ffffd000`22a867d1 ffffc000`000000fa ffffe001`01000000 fffff800`6d73e766 : NTFS!NtfsDeleteScb+0x36e
    ffffd000`22a867c0 fffff800`6d73c343 : ffffc000`78aff048 ffffc000`8f193010 ffffc000`78aff010 ffff0da2`c73944b9 : NTFS!NtfsRemoveScb+0xa6
    ffffd000`22a86810 fffff800`6d7ec11f : ffffc000`78aff010 ffffd000`22a86a40 ffffd000`22a86952 ffffc000`8ef32420 : NTFS!NtfsPrepareFcbForRemoval+0x63
    ffffd000`22a86850 fffff800`6d73d170 : ffffe001`c33bb598 ffffd000`22a86952 ffffc000`78aff420 ffffe001`c33bb598 : NTFS!NtfsTeardownStructures+0x8f
    ffffd000`22a868d0 fffff800`6d7ee191 : ffffd000`22a86a78 ffffd000`00000000 ffffd000`22a86a40 ffffe001`c33bb598 : NTFS!NtfsDecrementCloseCounts+0xd0
    ffffd000`22a86910 fffff800`6d7eb612 : ffffe001`c33bb598 ffffc000`8f193010 ffffc000`78aff010 ffffe001`b7412180 : NTFS!NtfsCommonClose+0x401
    ffffd000`22a869e0 fffff801`e9492dd9 : fffff801`e97f2340 ffffe001`bddfd040 fffff801`e97f2200 fffff801`e97f2340 : NTFS!NtfsFspCloseInternal+0x1a6
    ffffd000`22a86b70 fffff801`e94ff558 : ffffe001`b745a840 00000000`00000080 fffff801`e97f2340 ffffe001`bddfd040 : nt!ExpWorkerThread+0xe9
    ffffd000`22a86c00 fffff801`e956c3c6 : ffffd001`86123180 ffffe001`bddfd040 ffffe001`b74d2840 fffff801`e946d87a : nt!PspSystemThreadStartup+0x58
    ffffd000`22a86c60 00000000`00000000 : ffffd000`22a87000 ffffd000`22a81000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16



    BSOD on startup SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Diagnostics Test BSOD on startup SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
     HDD & SSD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 10
    10 Pro
       17 Oct 2015 #3

    Thanks for your reply!
    Right, I've done the SeaTools for Dos, i could not get it to run in Windows, where it just BSOD'd but my HDD passed so this must mean that it must be my SSD but the software that came with the SSD is telling me that it is good. Where do i go from here? Thanks in advanced.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Oct 2015 #4

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    The Micro SD Card controller driver has been flagged.
    This is a driver you cannot update as there are no updates available.
    Code:
    0: kd> lmvm AmUStor
    start             end                 module name
    fffff800`cd190000 fffff800`cd1a6000   AmUStor  T (no symbols)           
        Loaded symbol image file: AmUStor.SYS
        Image path: \SystemRoot\system32\drivers\AmUStor.SYS
        Image name: AmUStor.SYS
        Timestamp:        Fri Jul 05 11:07:06 2013 (51D68CBA)
        CheckSum:         000223A7
        ImageSize:        00016000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Following is a list of suggestions for updating old drivers
    • Please check Razer software for updates or remove it, it has old drivers.
    • Please check Microsoft for driver updates for mouse and keyboard.
    • Please update Malwarebytes.
    • Please check Logitech for driver updates.
    • Please update iTunes
    • Please check AMD for driver updates, use their tool to detect the updates.
    • Please remove this AMD Overdrive driver, it is known for causing BSOD's.

    Code:
    AODDriver4.3 c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 10
    10 Pro
       17 Oct 2015 #5

    I have done as you have said and updated my drivers but the BSOD still occurs under SeaTools. Now with viewing under BlueScreenView shows it is just ntoskrnl.exe. How do i next proceed? Thank you again i really appreciate your help.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Oct 2015 #6

    Please check in your device manager for a device with the driver AmUStor.SYS.
    It is causing the crashes and the driver needs to be removed.

    Note: this is a copy/paste of a file, typo's are not due to my editing of removing unnecessary information.
    Code:
    AM USB Stroage Driver	c:\windows\system32\drivers\amustor.sys
      My System SpecsSystem Spec


  7. Joined : Oct 2015
    Posts : 10
    10 Pro
       17 Oct 2015 #7

    Universal Serial Bus controllers > Alcor Micro USB 2.0 Card Reader

    Could this be it? how do i know what is using that driver? Thanks
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Oct 2015 #8

    Right click the device > properties > drivers > details about drivers.
      My System SpecsSystem Spec


  9. Joined : Oct 2015
    Posts : 10
    10 Pro
       17 Oct 2015 #9

    ckrad said: View Post
    Universal Serial Bus controllers > Alcor Micro USB 2.0 Card Reader
    Thanks for the help axe0! I was correct it was the above driver, Really appreciate your help! i even tested it by loading SeaTools and it worked! Thank you!
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       17 Oct 2015 #10



    Glad I could help
      My System SpecsSystem Spec


 


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