Various, regular BSODs/crashes, difficult to pin down.

  1. Posts : 2
    Windows 10

    Various, regular BSODs/crashes, difficult to pin down.

    Over the last few months I've been getting regular BSODs and crashes. They errors have survived two major Windows updates (8 to 8.1, to 10) and a PSU (old 500w to aerocool 600w) and Graphics Card replacement (from an old 6950 to an r9 390). I can't really pin them to any particular activity. It can happen several times in one day, or I can have several days where it never occurs. It can happen at any time (whether gaming, or while the computer is just left idling). Sometimes I don't get a visible BSOD - the computer just crashes and restarts.

    I downloaded Bluescreenviewer, and most (certainly not all) the errors seem to be SYSTEM_SERVICE_EXCEPTION, and they all point to ntoskrnl.exe. Google seems to suggest my display driver is the most likely culprit, so I have tried a clean driver install (using DDU). I have also tried windows memory diagnostic, updating as many drivers as I can, scanning for malware using malwarebytes. Beyond that, I don't really know where to begin, so any help/suggestions would be appreciated.
      My Computer

  2. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro

    Hi zyzk,

    Welcome to the 10forums.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    Please test your memory using MemTest86+ and update/remove Google Chrome.

    Diagnostic Test


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    PROCESS_NAME:  chrome.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  0000000000000000
    IMAGE_VERSION:  10.0.10240.16545
    STACK_COMMAND:  .cxr 0xffffd000c1a6b900 ; kb
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  0x3B_nt!MmEnumerateAddressSpaceAndReferenceImages
    BUCKET_ID:  0x3B_nt!MmEnumerateAddressSpaceAndReferenceImages
      My Computers

  3. Posts : 2
    Windows 10
    Thread Starter

    Thanks for the response, I've got rid of the drivers and will ditch chrome for a while to see if that helps. I'll give memtest86 a shot when I have the chance. I can have days without any issues so I'll give it a while before I mark as solved (if, fingers crossed, it is) :)
      My Computer


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