1.    14 Oct 2015 #1
    Join Date : Oct 2015
    Japan
    Posts : 481
    WIn 10 pro 64bit

    BSOD on startup (mv91xx.sys, also previous store exception BSOD 3x)


    I recently upgraded my htpc from 8.1 pro to Win 10 pro. I have had multiple BSOD since then. 4 were for store exception not handled and the last 2 were for kmode exception not handled mv91xx.sys. Please advise.
      My ComputersSystem Spec
  2.    15 Oct 2015 #2
    Join Date : Jun 2015
    Posts : 12,962
    Windows 10 Pro

    Hi samhfoley,

    Welcome to the 10forums.

    mv91xx.sys is a driver for AHCI/RAID.
    Please check here for driver updates.
    Code:
    0: kd> lmvm mv91xx
    start             end                 module name
    fffff800`10f30000 fffff800`10fbc000   mv91xx   T (no symbols)           
        Loaded symbol image file: mv91xx.sys
        Image path: \SystemRoot\System32\drivers\mv91xx.sys
        Image name: mv91xx.sys
        Timestamp:        Fri Aug 27 11:49:22 2010 (4C778A22)
        CheckSum:         00050BB0
        ImageSize:        0008C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  3.    15 Oct 2015 #3
    Join Date : Oct 2015
    Japan
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter

    Thanks. I updated my drivers. Hopefully no more BSOD. What about the store exceptions that preceded the driver error?
      My ComputersSystem Spec
  4.    15 Oct 2015 #4
    Join Date : Jun 2015
    Posts : 12,962
    Windows 10 Pro

    You have had several crashes, but there are only 2 dumps.
    I just noticed that

    Please check {windows partition}\windows\minidump and check if there are any dump files saved outside of the ones below.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
    Attachment 42871
      My ComputersSystem Spec
  5.    15 Oct 2015 #5
    Join Date : Oct 2015
    Japan
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You have had several crashes, but there are only 2 dumps.
    I just noticed that

    Please check {windows partition}\windows\minidump and check if there are any dump files saved outside of the ones below.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
    Attachment 42871
    no just those two. I configured the minidump as directed for future usage.
      My ComputersSystem Spec
  6.    15 Oct 2015 #6
    Join Date : Jun 2015
    Posts : 12,962
    Windows 10 Pro

    According to the logs you have had the following crashes and so far I know pretty much all of them have a usual cause: 3rd party driver
    Code:
    0x3b system_service_exception
    0x7e system_thread_exception_not_handled
    0x7e system_thread_exception_not_handled
    0x1a memory_management
    0x133 dpc_watchdog_violation
    0x1a memory_management
    0x1e kmode_exception_not_handled
    0x1e kmode_exception_not_handled
      My ComputersSystem Spec
  7.    15 Oct 2015 #7
    Join Date : Oct 2015
    Japan
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    According to the logs you have had the following crashes and so far I know pretty much all of them have a usual cause: 3rd party driver
    Code:
    0x3b system_service_exception
    0x7e system_thread_exception_not_handled
    0x7e system_thread_exception_not_handled
    0x1a memory_management
    0x133 dpc_watchdog_violation
    0x1a memory_management
    0x1e kmode_exception_not_handled
    0x1e kmode_exception_not_handled
    I checked that marvell site and the latest installer they had was for WIn 8. I ran it, but I am not sure if that will work or not.
      My ComputersSystem Spec
  8.    15 Oct 2015 #8
    Join Date : Jun 2015
    Posts : 12,962
    Windows 10 Pro

    It certainly needs updating as it may help.
      My ComputersSystem Spec
  9.    15 Oct 2015 #9
    Join Date : Oct 2015
    Japan
    Posts : 481
    WIn 10 pro 64bit
    Thread Starter

    Quote Originally Posted by axe0 View Post
    It certainly needs updating as it may help.
    Fingers crossed that I've seen my last BSOD for awhile. I'll keep you posted. Thanks again for your help.
    Sam
      My ComputersSystem Spec

 


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