Windows 10: Kernal Security Check bluescreen, no code. Solved


  1. Posts : 24
    Windows 10 Home 64
       12 Oct 2015 #1

    Kernal Security Check bluescreen, no code.


    Hi there!

    I randomly received a "Kernal Security Check," with no code associated with it. I'm thinking it could be this Corsair K70 RGB I just installed. If it is, I'm just going to send this thing back. I know people have had tons of problems with it; however, I thought I'd give it another whirl since its firmware has been updated.

    I have attached the log files.Attachment 42482
      My ComputersSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       13 Oct 2015 #2

    Hi anesthetic,

    Please re-run the tool and upload the zip file.
    There are several files missing.
      My ComputersSystem Spec


  3. Posts : 24
    Windows 10 Home 64
    Thread Starter
       13 Oct 2015 #3

    axe0 said: View Post
    Hi anesthetic,

    Please re-run the tool and upload the zip file.
    There are several files missing.
    Hey! This time I used the DM log collector. This should work better.
      My ComputersSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       14 Oct 2015 #4

    What other tool did you use to collect the logs?

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`07800000 fffff800`082f4000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Oct 03 04:08:52 2015 (560F38B4)
        CheckSum:         00ABDFB7
        ImageSize:        00AF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove or reinstall Webroot (I cannot find instructions for removing)
    Code:
    *** WARNING: Unable to verify timestamp for WRkrn.sys
    *** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
    2: kd> lmvm WRkrn
    start             end                 module name
    fffff801`1ef40000 fffff801`1ef5f000   WRkrn    T (no symbols)           
        Loaded symbol image file: WRkrn.sys
        Image path: \SystemRoot\System32\drivers\WRkrn.sys
        Image name: WRkrn.sys
        Timestamp:        Wed Aug 26 22:49:34 2015 (55DE265E)
        CheckSum:         00021E9F
        ImageSize:        0001F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  5. Posts : 24
    Windows 10 Home 64
    Thread Starter
       17 Oct 2015 #5

    axe0 said: View Post
    What other tool did you use to collect the logs?

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`07800000 fffff800`082f4000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Oct 03 04:08:52 2015 (560F38B4)
        CheckSum:         00ABDFB7
        ImageSize:        00AF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove or reinstall Webroot (I cannot find instructions for removing)
    Code:
    *** WARNING: Unable to verify timestamp for WRkrn.sys
    *** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
    2: kd> lmvm WRkrn
    start             end                 module name
    fffff801`1ef40000 fffff801`1ef5f000   WRkrn    T (no symbols)           
        Loaded symbol image file: WRkrn.sys
        Image path: \SystemRoot\System32\drivers\WRkrn.sys
        Image name: WRkrn.sys
        Timestamp:        Wed Aug 26 22:49:34 2015 (55DE265E)
        CheckSum:         00021E9F
        ImageSize:        0001F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    It was some really old tool that was on that MajorGeeks website. I think it was dated in 2012. Oops!

    Thank you. This is the second time someone told me the Webroot is causing issues. I imagine I'd have to perform the above steps and just pray it doesn't happen again?

    I already returned the keyboard. The darn thing kept giving me problems. I really wish they made a wireless mechanical keyboard. It seems that all of the mechanical keyboards of today have all of those fancy lights on them.
      My ComputersSystem Spec


  6. Posts : 12,499
    Windows 10 Pro
       17 Oct 2015 #6

    Let me know how it goes
      My ComputersSystem Spec


 

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