Three kinds of BSOD's, seems random

  1. Posts : 3
    Windows 10 Pro

    Three kinds of BSOD's, seems random

    Hi all and thanks for this awesome forum.
    English is not my native language so I hope that I'm able to explain things so that you can understand me :) Please feel free to ask me anything if I forget to tell you something or if you have additional questions.

    This is a new computer build and problems started almost right away. You should know that I have a thing for virtual machines so there is win10 pro as host and two win10 pro's virtualized for work and home use. Yes I know it's weird. VMware workstation 12 pro is my virtualization software. All licenses are genuine, thanks for that goes to my school. Host is clean install, one guest is upgraded from clean windows 7 and another is upgraded from clean windows 8.1.

    First BSOD that I got was page_fault_in_nonpaged_area but after days of memtest86+, memtest86, prime95 and aida64 benchmarks/tests and heavy googling I learned that the cause of this BSOD was program called speccy that I used for reading temps. I deleted that program and everything was good for now. No virtualization at this point. Every test was good. Memtest86+ went over 10 rounds for example. I installed the host os again after this so there is no reports of this bsod.

    Then I got BSOD called kernel_security_check_failure inside guest os. That caused that same bsod to come to host os as well at the same time. I don't remember doing anything special at that time, just installing basic programs like chrome in guest os. For some reason this bsod seems to be missing in these reports?

    Third BSOD I got was machine_check_exception and this one has happened to me more often. Once when starting guest os and atleast once when powering on host os. This seems pretty random to me. I think this one has happened inside host and aswell in guest os when doing nothing special.

    I really hope that this is a driver issue rather than ram. It takes weeks to get new sticks
    I was very excited when I was able to buy these parts. Old computer barely handled virtualization at all.

    I finally found a way to make it crash.
    BSOD comes up everytime I open outlook from office 365 package. It doesn't matter if I'm in guest or host os it will crash everytime.
    I included a new crash report from HOST1. Latest bsod is from running outlook in outlook's own safe mode. Two before that is from running outlook the normal way. And couple before that is from running outlook inside a guest os.

    Thanks for your time!
    Last edited by Roosterr; 13 Oct 2015 at 14:44. Reason: More information
      My Computer

  2. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro

    Hi Roosterr,

    Welcome to the 10forums.

    Roosterr said:
    This is a new computer build and problems started almost right away.
    In such cases, it is better to RMA the computer then trying to find the cause as some tests could void the warranty.
      My Computers

  3. Posts : 3
    Windows 10 Pro
    Thread Starter

    axe0 said:
    In such cases, it is better to RMA the computer then trying to find the cause as some tests could void the warranty.
    Thank you for your answer.
    I don't know the correct word for this but this is a custom made pc. I mean that I selected and ordered the parts and build it from "scratch" by myself.

    Do you mean that I should RMA every part that my computer has? Is it possible to at least limit what components can cause these problems? RAM is my number one suspect based on what I have read on google. Maybe CPU too. Can motherboard cause these BSOD's?
      My Computer

  4. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro

    Checking the most recent uploaded zip file, the CPU driver has been flagged.
    Please check Intel for driver updates
    ffffd000`7ead8728 fffff803`4968eee1 : 00000000`0000009c 00000000`00000000 ffffd000`7ead8760 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`7ead8730 fffff803`4968f2a8 : 00000000`00000004 ffffd000`7ead8a30 00000000`00000000 00000000`00000004 : hal!HalpMcaReportError+0xf5
    ffffd000`7ead8880 fffff803`4968f450 : ffffe000`f58c58c0 ffffd000`7ead8ab0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xb0
    ffffd000`7ead88b0 fffff803`48f5eb7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffd000`7ead88e0 fffff803`48f5e931 : 00000000`00000000 fffff803`48f5e8b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffd000`7ead8a20 fffff801`850f2778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    ffffd000`7eaf8858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18
    Details about this driver
    1: kd> lmvm intelppm
    start             end                 module name
    fffff801`34220000 fffff801`34249000   intelppm   (pdb symbols)          c:\windows\symbol_cache\intelppm.pdb\89FABBD09556447FB6B157B5A3A81CD91\intelppm.pdb
        Loaded symbol image file: intelppm.sys
        Mapped memory image file: c:\windows\symbol_cache\intelppm.sys\559F383B29000\intelppm.sys
        Image path: \SystemRoot\System32\drivers\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Fri Jul 10 05:12:59 2015 (559F383B)
        CheckSum:         0001FAC6
        ImageSize:        00029000
        File version:     10.0.10240.16384
        Product version:  10.0.10240.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     intelppm.sys
        OriginalFilename: intelppm.sys
        ProductVersion:   10.0.10240.16384
        FileVersion:      10.0.10240.16384 (th1.150709-1700)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
      My Computers

  5. Posts : 3
    Windows 10 Pro
    Thread Starter

    Thank you for your help but there is no driver updates available.

    It seems that I'm not the only one with this problem.

    So I'm going to mark this as "solved" and start waiting for bios update from Asus :)

    Thank you again!
      My Computer


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