Constant Crashing at irregular intervals


  1. Posts : 10
    Windows 10
       #1

    Constant Crashing at irregular intervals


    I have built a number of PC's and my latest PC crashes at irregular intervals. I have tested the memory and have a new power supply. This was occurring in Windows 7 and is still happening after upgrading to Windows 10.

    It happens at irregular times and does seem to be heat based.

    Windows 10 gives me a blue screen message about closing down and I have checked the event logs with out success. Any advice on how to track the issue would be greatly appreciated.
      My Computer

  2. axe0's Avatar
    Posts : 14,787
    Windows 10 Pro
       #2

    Hi heimdal,

    Welcome to the 10forums.

    Unfortunately there are no dumps, however the event logs do give the bugcheck 0x124.
    Without dump files I cannot check what goes wrong, but I can give suggestions.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial.

    The error 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking or faulty drivers.
    Please update your BIOS, the most recent version is F9 and you have F7.



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computers


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    Hi - I will run these and add the results.

    After I posted last night I added RealTemp and logged the CPU temperature.

    I have noticed the CPU heating up to between 90 - 100 degrees C on a relatively light load.

    I have added some of the results while I collect the rest.

    DATE TIME MHz CPU_0 CPU_1 CPU_2 CPU_3 LOAD%
    10/13/15 11:58:30 840 64 62 63 63 5.7
    10/13/15 11:58:45 820 65 63 63 62 5.8
    10/13/15 11:59:00 880 65 63 63 62 7.1
    10/13/15 11:59:15 1670 66 65 64 64 7.5
    10/13/15 11:59:30 900 63 62 62 63 6.2
    10/13/15 11:59:45 960 63 63 61 61 5.8
    10/13/15 12:00:00 2769.99 69 66 72 73 17
    10/13/15 12:00:15 3109.99 96 96 100 96 19.5
    10/13/15 12:00:30 1790 97 99 97 98 27.9
    10/13/15 12:00:45 1410 98 100 98 97 58.4
    10/13/15 12:01:00 1000 100 99 96 98 36.6
    10/13/15 12:01:15 900 99 99 98 99 45.5
    10/13/15 12:01:30 840 99 99 96 100 34.6
    10/13/15 12:01:45 830 99 99 98 99 29
    10/13/15 12:02:00 800 99 98 97 99 20.6
    10/13/15 12:02:15 1040 100 99 97 99 19.2
    10/13/15 12:02:30 1000 100 98 97 97 29.4
    10/13/15 12:02:45 800 99 99 98 99 33.7
    10/13/15 12:03:00 800 100 100 97 99 28
    10/13/15 12:03:15 800 100 100 100 100 28
    10/13/15 12:03:30 800 100 100 100 100 27.9
    10/13/15 12:03:45 800 100 100 100 100 28
    10/13/15 12:04:00 800 100 100 100 100 27.9
    10/13/15 12:04:15 800 100 100 100 100 27.9
    10/13/15 12:04:30 800 100 100 100 100 27.7
    10/13/15 12:04:45 800 100 100 100 100 27.8
    10/13/15 12:05:00 800 100 100 100 100 27.9
    10/13/15 12:05:15 800 100 100 100 100 27.9
    10/13/15 12:05:45 800 100 100 100 100 28
    10/13/15 12:06:00 800 100 100 100 100 28
      My Computer

  4. axe0's Avatar
    Posts : 14,787
    Windows 10 Pro
       #4

    Please clean your components of dust and replace the thermal paste before you run the tests.
      My Computers


 

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