BSOD once a week with bug check code, 0x00000124

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  1. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #51

    Wake history count - 0 The computer

    BTW: The computer was shut down no sleep or hyber, I have it set to neversleep or hyber

    no dumps either, the log tool didn't even save a zip.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #52

    Since you don't have your PSU in your system specs, I need you to tell me what PSU you have.
    Also, your cooling system, hard drive(s) and other stuff you use are prefered in your system specs.
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computers


  3. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #53

    updated specs
      My Computer


  4. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #54

    Ran sfc and chkdsk
      My Computer


  5. Posts : 14,901
    Windows 10 Pro
       #55

    Please try following
    - Search "scheduler" (without quotes) and open the app
    - When task scheduler is opened, click on 'Task Scheduler Library'
    Go through the tasks carefully, read what their tasks are, when they have last ran and when they'll run again.
    Are there any tasks that run overnight? Because that could cause the system to wake up.
      My Computers


  6. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #56

    I may have figured out the pc turning on by itself. I turned on dehumidifier in bios a couple days ago, testing out different settings.... Its off now. and there was nothing in the task scheduler indicating any responsibility....
      My Computer


  7. Posts : 14,901
    Windows 10 Pro
       #57

    I'm a little suspicious about cyberpower, it could be me, but everytime I saw a company posting reviews it turned out to be not really trustworthy.

    You might have said it already, but for what have you RMA'ed your PC?
      My Computers


  8. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #58

    axe0 said:
    I'm a little suspicious about cyberpower, it could be me, but everytime I saw a company posting reviews it turned out to be not really trustworthy.

    You might have said it already, but for what have you RMA'ed your PC?
    I never purchased a PC online before, had I known what I know now, I would've never purchased the PC from them in the first place. I RMA'ed the entire pc for the exact problem here. BSOD 0x0124. That's why I made the video showing how they happen. https://www.youtube.com/watch?v=oLYvg_UnWB4 The only differnce between then and now, I replaced the motherboard, RAM, and SSD in an attempt to figure out how to fix it myself.

    CyberPowerPC.com said that both times I sent in the PC, they found nothing wrong with it, and that each time they said that the Operating system wasn't installed correctly and shipped the PC back to me a month later.
      My Computer


  9. Posts : 14,901
    Windows 10 Pro
       #59

    Alright,

    Please try booting in safe mode and see if the problem still persist.
    It is a great doubt that the problem will persist in safe mode, because only the minimum is loaded.
    Barely some software is active, only from Windows, and with the currency of the crashes the hardware isn't the cause.

    I want to find out if this is a problem with Windows or 3rd party software/drivers. Safe mode is an excellent way to find out :)
    Also to add, I am expecting that not everything of Windows is loaded. If in safe mode there is no crash it does NOT rule out Windows entirely.
      My Computers


  10. Posts : 83
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #60

    The BSOD happens between once a week, or sometimes it goes almost 2 weeks without a BSOD. It by no means happens everyday or every other day. If I were to run the computer in safe mode, will I be able to use my computer as I normally would in Normal boot mode? Also, looking at msconfig general tab, how come the computer opted to select selective startup with Load system services and Load startup items checked, but Use original boot configuration is unchecked? Shouldn't normal startup be checked under normal booting conditions?

    Some other, maybe important info. I always keep my graphics card driver updated, so whenever AMD puts out a new driver, I install it. However, after hearing people complain how using just the control panel's remove app/program didn't remove all the AMD drivers, I've been following the advice of the AMD moderators. Which is:
    • Turn off Windows defender and firewall and then run the AMD CCC uninstaller in control panel.
    • Once uninstalled, set windows to boot into safe mode (msconfig) and reboot into safe mode.
    • In safe mode, run Display Driver Uninstaller (DDU) and select AMD, then when finished boot back into normal mode.
    • Back in normal boot mode, install the latest AMD graphics drivers.
    • Once finished Turn back on Windows Defender and Firewall.
    • Reboot.

    Here is the last log file from the DDU program.


    Attachment 49939

    Maybe DDU is deleting stuff it shouldn't? I don't know....


      My Computer


 

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