Windows 10: Computer Hard Freezes Randomly - No Error logs or Memory dumps

Page 1 of 2 12 LastLast
  1. PayneTrain's Avatar
    Posts : 18
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
       11 Oct 2015 #1

    Computer Hard Freezes Randomly - No Error logs or Memory dumps


    I posted on Sevenforums a few days ago regarding this issue:
    For some backstory: I built this computer in late Feb of 2015. Over the last 5/7 months (two of which - July and August - I wasn't around to use it) and have had several issues with it since
    • Early March - Random BSOD relation to Shadowcopy files (reinstalled OS, issue ceisted)


    • Early September - Several random BSOD due to GPU drivers (uninstalling and reinstalling the drivers in Safe Mode - doing so in regular boot mode caused a BSOD - fixed this)


    • Late September - Single, random BSOD again. However, the computer could not get past the Windows Repair Environment (reinstalled the OS, issue ceisted)


    • Now - random freezing every few days to as often as once every few hours. This is my current issue.

    These freezes will occur suddenly and with no warning. One second I'll be watching a video, browsing, or playing a game then the next I'll be stuck. Any audio will loop constantly and the screen will be stuck at the last "frame". I've left it for as long as 30 minutes and it will not crash or bluescreen. The only option is to simply hold the Power button.
    The event viewer will not have any error or warnings at the time of the freeze but will only have the error regarding the computer shutdown being forced at the time I hold the Power button.


    I was suggested to check for temps (all were normal) and perform a clean install of Windows 10 (I had upgraded from Windows 7). I had another hard freeze today similar to the ones I was having before. The issue is back and I'm unsure of what to do next. Is this no longer a software issue if reinstalling the OS was unsuccessful?

    Thanks for your time!
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       12 Oct 2015 #2

    Hi PayneTrain,

    As this is a fresh installation it is likely a hard drive failing.
    Please test all your hard drives.
    Skip SeaTools on SSD's.



    Computer Hard Freezes Randomly - No Error logs or Memory dumps Diagnostics Test Computer Hard Freezes Randomly - No Error logs or Memory dumps
     HDD & SSD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums
      My ComputersSystem Spec

  3. PayneTrain's Avatar
    Posts : 18
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       12 Oct 2015 #3

    axe0 said: View Post
    Run SeaTools.
    SeaTools tests returned negative for errors.
    axe0 said: View Post
    Run chkdsk
    chkdsk returned negative for errors on both disks.
    Last edited by PayneTrain; 12 Oct 2015 at 16:13. Reason: Formatting
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       13 Oct 2015 #4

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it find
      My ComputersSystem Spec

  5. PayneTrain's Avatar
    Posts : 18
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       13 Oct 2015 #5

    I ran a SFC two days ago and the results were negative.

    However, the first SFC scan this afternoon returned positive for corrupted system files. After a restart, the second SFC did return negative for issues.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       14 Oct 2015 #6

    Please read BSOD Posting Instructions & How to upload files
    We'll need the logs as I don't want to suggest things without a lead for why I would suggest it.
      My ComputersSystem Spec

  7. PayneTrain's Avatar
    Posts : 18
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       14 Oct 2015 #7

    Sorry, I misunderstood your instructions regarding the CBS file. It's available in the Dropbox link below.

    Dropbox - CBS.log
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       14 Oct 2015 #8

    What did SFC say?
    I don't see any corruption or missing file or other problems.
      My ComputersSystem Spec

  9. PayneTrain's Avatar
    Posts : 18
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       14 Oct 2015 #9

    It said something along the lines of "successfully found and repaired files". Did the second scan possibly overwrite the first log?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       14 Oct 2015 #10

    The scan everytime writes to the same log file.
      My ComputersSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Windows 10 freezes randomly in General Support
Hi! I have been getting these random freezes a couple of times now which locks up the entire system and forces me to do a hard restart and i have tried EVERYTHING to resolve it, but no luck. I tried updating all drivers to the newest, did a sfc...
Windows 10 freezes randomly in BSOD Crashes and Debugging
Hi! My Windows 10 Machine has gone into a freezing state tre times today. And i have to do a Hard shutdown to get it back up. I taught to my self 2 times is a coincidence and 3 is a pattern!. The thing is, i havent installed or updated anything...
I've tried everything I can possibly try and have gotten nowhere. Gets to 18-22% and fails. "Windows 10 installation has failed" I swear M$ hires the most retarded monkeys, gerbils, and street rats to code this crap. I've ran tweaking.com's...
Hard Drive randomly disconnecting in Drivers and Hardware
Hey guys! It has been problem after problem with this PC and Windows 10. Now at the moment, I have had issues with my external hard drives randomly disconnecting. A few days back, both were randomly disconnecting then reconnecting while not in...
Windows logs automatically logs into last user in User Accounts and Family Safety
I just upgraded my PC to windows 10 and have already seen my first issue. I have two user accounts on my computer. Neither of them have passwords. In Windows 7 it would load up windows and give me the option to select the user I want to sign into....
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:07.
Find Us