1. Joined : Oct 2015
    Posts : 3
    Windows 10
       10 Oct 2015 #1

    HP laptop crashes on waking BSOD - "CRITICAL PROCESS DIED"


    Code:
    Loading Dump File [G:\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
    
    
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       srv*
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*f:\localsymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: srv*
    Windows 10 Kernel Version 10240 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 10240.16515.amd64fre.th1.150916-2039
    Machine Name:
    Kernel base = 0xfffff802`0ce7b000 PsLoadedModuleList = 0xfffff802`0d1a0010
    Debug session time: Sat Oct 10 19:20:40.088 2015 (UTC - 7:00)
    System Uptime: 0 days 0:29:09.939
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................................
    Loading User Symbols
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 154, {ffffe0008a712000, ffffd0014858c570, 0, 0}
    
    
    Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 )
    
    
    Followup:     MachineOwner
    ---------
    
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    UNEXPECTED_STORE_EXCEPTION (154)
    The store component caught an unexpected exception.
    Arguments:
    Arg1: ffffe0008a712000, Pointer to the store context or data manager
    Arg2: ffffd0014858c570, Exception information
    Arg3: 0000000000000000, Reserved
    Arg4: 0000000000000000, Reserved
    
    
    Debugging Details:
    ------------------
    
    
    
    
    SYSTEM_SKU:  A2F41AV
    
    
    SYSTEM_VERSION:  0691120000204610000620100
    
    
    BIOS_DATE:  12/25/2012
    
    
    BASEBOARD_PRODUCT:  169B
    
    
    BASEBOARD_VERSION:  KBC Version 18.1A
    
    
    BUGCHECK_P1: ffffe0008a712000
    
    
    BUGCHECK_P2: ffffd0014858c570
    
    
    BUGCHECK_P3: 0
    
    
    BUGCHECK_P4: 0
    
    
    CPU_COUNT: 4
    
    
    CPU_MHZ: 5d9
    
    
    CPU_VENDOR:  AuthenticAMD
    
    
    CPU_FAMILY: 12
    
    
    CPU_MODEL: 1
    
    
    CPU_STEPPING: 0
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x154
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  0
    
    
    ANALYSIS_VERSION: 10.0.10240.9 amd64fre
    
    
    EXCEPTION_RECORD:  0000000005adb000 -- (.exr 0x5adb000)
    Cannot read Exception record @ 0000000005adb000
    
    
    TRAP_FRAME:  ffffe0008a68e010 -- (.trap 0xffffe0008a68e010)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    Unable to get program counter
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000200 rsp=ffffe0008a68e010 rbp=ffffe0008a68e130
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up di pl nz na pe nc
    8180:0200 ??              ???
    Resetting default scope
    
    
    BAD_STACK_POINTER:  ffffe0008a68e010
    
    
    IP_IN_FREE_BLOCK: 0
    
    
    LAST_CONTROL_TRANSFER:  from fffff8020d0ba306 to fffff8020cfc9240
    
    
    STACK_TEXT:  
    ffffd001`4858c4c8 fffff802`0d0ba306 : 00000000`00000154 ffffe000`8a712000 ffffd001`4858c570 00000000`00000000 : nt!KeBugCheckEx
    ffffd001`4858c4d0 fffff802`0cfdb730 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x22
    ffffd001`4858c510 fffff802`0cfb858f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3930
    ffffd001`4858c540 fffff802`0cfcf27d : 00000000`00000000 ffffd001`4858c6e0 fffff802`0d1ffc00 00000000`00000000 : nt!_C_specific_handler+0x9f
    ffffd001`4858c5b0 fffff802`0ceef050 : 00000000`00000000 fffff802`0d1ffc00 ffffd001`4858d508 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xd
    ffffd001`4858c5e0 fffff802`0ceebc78 : ffffd001`4858d508 ffffd001`4858d220 ffffd001`4858d508 fffff901`00000001 : nt!RtlDispatchException+0x4e8
    ffffd001`4858ccf0 fffff802`0cfd3c82 : 00000000`05adb000 00000017`13949a60 ffffe000`8a68e010 00010000`0000039c : nt!KiDispatchException+0x144
    ffffd001`4858d3d0 fffff802`0cfd23a2 : ffffe000`8a7cd510 ffffe000`8afb5300 00000000`00000000 fffff802`0cebca26 : nt!KiExceptionDispatch+0xc2
    ffffd001`4858d5b0 fffff802`0cf9d1d0 : ffffd001`44c02000 ffffd001`44c02000 00000000`00001000 fffff802`0cf414c4 : nt!KiPageFault+0x222
    ffffd001`4858d740 fffff802`0cf414c4 : ffffe000`8a712050 fffff802`0d0fe920 ffffd001`44c02000 00000000`00da7a64 : nt!RtlDecompressBufferXpressLz+0x50
    ffffd001`4858d760 fffff802`0cf8d1ae : 00000000`00000002 00000017`13949a60 ffffe000`8a712050 00000000`00000000 : nt!RtlDecompressBufferEx+0x64
    ffffd001`4858d7b0 fffff802`0cf8cfee : ffffe000`8c919680 ffffbbd3`d66fe2ee ffffe000`885cc040 fffff802`0cf8e7bc : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x186
    ffffd001`4858d890 fffff802`0cf8cdf5 : 00000000`00000002 ffffe000`8d4e3220 ffffe000`8a712050 fffff802`0cec3639 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xb6
    ffffd001`4858d8f0 fffff802`0cf8cb2d : fffff802`ffffffff fffff802`000019a6 00000000`00000001 ffffe000`8c919680 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x1e1
    ffffd001`4858d990 fffff802`0cf8c1ed : ffffd001`4858db80 ffffe000`8c919680 00000000`00000000 ffffe000`8c54f360 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc1
    ffffd001`4858da50 fffff802`0cf8c121 : ffffe000`8a712000 ffffe000`8c919680 ffffe000`8a712000 fffff802`0cf8c108 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x91
    ffffd001`4858dac0 fffff802`0cef71f5 : ffffe000`8c919680 ffffd001`4858db80 ffffe000`8a7131d4 fffff802`0cf621f0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x19
    ffffd001`4858daf0 fffff802`0cf8c033 : 00000000`00000003 fffff802`0d1c0690 ffffe000`885cc000 ffffe000`8a712000 : nt!KeExpandKernelStackAndCalloutInternal+0x85
    ffffd001`4858db40 fffff802`0cf8aaf8 : 00000000`00000000 ffffe000`8c54f180 ffffe000`8a712000 00000000`00000002 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xb7
    ffffd001`4858dc10 fffff802`0cf928d0 : 00000000`00000000 00000000`00da7a64 00000005`d5817be9 fffff802`0d1c0858 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1c8
    ffffd001`4858dc70 fffff802`0cef36a9 : 00000000`00da7a64 ffffe000`8c54f040 fffff802`0cf92820 ffffe000`8c9196a8 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmAsyncReadQueueWorker+0xb0
    ffffd001`4858dcb0 fffff802`0cf61e88 : e0008afb`52d0dfc7 00000000`00000080 ffffe000`8a7134a0 ffffe000`8c54f040 : nt!ExpWorkerThread+0xe9
    ffffd001`4858dd40 fffff802`0cfce326 : fffff802`0d1de180 ffffe000`8c54f040 ffffe000`87509040 fffff802`00000002 : nt!PspSystemThreadStartup+0x58
    ffffd001`4858dda0 00000000`00000000 : ffffd001`4858e000 ffffd001`48588000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22
    fffff802`0d0ba306 cc              int     3
    
    
    SYMBOL_STACK_INDEX:  1
    
    
    SYMBOL_NAME:  nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  55fa569b
    
    
    BUCKET_ID_FUNC_OFFSET:  22
    
    
    FAILURE_BUCKET_ID:  0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter
    
    
    BUCKET_ID:  0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter
    
    
    PRIMARY_PROBLEM_CLASS:  0x154_STACKPTR_ERROR_nt!SMKM_STORE_SM_TRAITS_::SmStUnhandledExceptionFilter
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:0x154_stackptr_error_nt!smkm_store_sm_traits_::smstunhandledexceptionfilter
    
    
    FAILURE_ID_HASH:  {a43ab112-ffcc-3f55-2ccb-19525e960ba2}
    
    
    Followup:     MachineOwner
    ---------
    Last edited by Brink; 10 Oct 2015 at 22:33. Reason: code box
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       11 Oct 2015 #2

    Hi rblumel,

    Welcome to the 10forums.

    Please read BSOD Posting Instructions & How to upload files
    You are mentioning a different stop error then you show in the code..
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 3
    Windows 10
       12 Oct 2015 #3

    i currently do not have access to the laptop in question. It is a friend of mine. If we ignore the title what is your impresson of the !analyze -v output?

    axe0 said: View Post
    Hi rblumel,

    Welcome to the 10forums.

    Please read BSOD Posting Instructions & How to upload files
    You are mentioning a different stop error then you show in the code..
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 10,903
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       12 Oct 2015 #4

    That there is a driver in the background causing problems, the ntkrnlmp.exe file is an important Windows file.
    The following is about the ntoskrnl.exe file but counts for the ntkrnlmp.exe file too
    if you found this to be at fault on your system when experiencing a BSOD - it's most likely not the problem - further analysis is needed to determine the actual cause**
    But I sincerely would want the other dumps to have a look at for a better guess.
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 3
    Windows 10
       12 Oct 2015 #5

    Copy that, Ill see when I get access next time.


    axe0 said: View Post
    That there is a driver in the background causing problems, the ntkrnlmp.exe file is an important Windows file.
    The following is about the ntoskrnl.exe file but counts for the ntkrnlmp.exe file too


    But I sincerely would want the other dumps to have a look at for a better guess.
      My System SpecsSystem Spec


 


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