Windows 10: BSOD when restarting


  1. Posts : 4
    Windows 10 build 10532
       09 Oct 2015 #1

    BSOD when restarting


    Greetings. I upgraded to Windows 10 a few months ago, and a month later I installed a GeForce GTX 970, along with a new 650W power supply. I think this was happening before I got the GTX 970, but I can't remember... very frequently, when I restart out of sleep (or hibernation) mode, my computer will BSOD almost immediately. Sometimes it doesn't happen right away, it takes 5-15 minutes, and it doesn't happen all the time. If I shut down the computer completely, it happens sometimes, but seemingly less often. I'm hoping someone can decipher my dump files. Thank you.

    Attachment 41973
      My ComputerSystem Spec


  2. Posts : 11,543
    Windows 10 Pro
       10 Oct 2015 #2

    Hi loosenut,

    Welcome to the 10forums.

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    The reason why we cannot help you properly is because you are running the insider preview.
    The symbols necessary for reading dumps are not released.
      My ComputersSystem Spec


  3. Posts : 4
    Windows 10 build 10532
    Thread Starter
       10 Oct 2015 #3

    axe0 said: View Post
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools



    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    The reason why we cannot help you properly is because you are running the insider preview.
    The symbols necessary for reading dumps are not released.
    Cool, thanks. I uninstalled DT. The button was grayed out, so hopefully I'm good. I'll report back in a bit. I understand about the insider preview bit. Thank you.
      My ComputerSystem Spec


  4. Posts : 4
    Windows 10 build 10532
    Thread Starter
       17 Oct 2015 #4

    So I updated to Build 10565, and the crashes are happening again, more often in the middle of doing whatever (web-browsing, emailing). Can anyone help me decipher this updated crash log?

    Attachment 43276
      My ComputerSystem Spec


  5. Posts : 11,543
    Windows 10 Pro
       18 Oct 2015 #5

    Remove the Adobe bypass before we provide any further help
    Code:
    127.0.0.1 activate.adobe.com127.0.0.1 practivate.adobe.com
    127.0.0.1 lmlicenses.wip4.adobe.com
    127.0.0.1 lm.licenses.adobe.com
    127.0.0.1 na1r.services.adobe.com
    127.0.0.1 hlrcv.stage.adobe.com
      My ComputersSystem Spec


  6. Posts : 4
    Windows 10 build 10532
    Thread Starter
       18 Oct 2015 #6

    axe0 said: View Post
    Remove the Adobe bypass before we provide any further help
    Huh, where'd that come from? I removed it. I also reverted to Windows Build 10532, because 10565 was making Witcher 3 stutter. After reverting, it crashed again.Attachment 43456
      My ComputerSystem Spec


  7. Posts : 11,543
    Windows 10 Pro
       19 Oct 2015 #7

    It comes from the hosts file, but your probably know that.

    I don't analyse the dumps, because you know why we can't read the dumps.
      My ComputersSystem Spec


 

Related Threads
Solved Keeps restarting on first boot in Installation and Upgrade
It asks for wifi details, privacy settings, says "Just a moment" then restarts. Then again, and again. Any idea, folks?
Hi All, Tried a few different things to try and resolve this issue and it is just bugging me. The system is running fine it just crashes when I try to restart my computer. I only notice I had a fault because when I shut my computer down the...
Pc keeps restarting in General Support
After updating to Windows 10 it worked fine for 2 days and now my pc keep restarting itself when I try to do something, usually around 5 minutes after startup. I have turned off the "restart if crash" but it hadn't helped please help me I am in...
restarting. in Windows Updates and Activation
quick question, after a update I restart my computer but screen stays black. I have to manually turn off then back on/ any reason for this? thanx.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:11.
Find Us