1.    09 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 4
    Windows10

    Bsod when I connect to a wifi network


    Every time I try to join a wifi network, my computer crash within a few seconds. It says "system service exception" igdkmd64.sys in the bsod.

    So I just cant connect to the internet anymore.. im on my phone right now.

    I need help please!

    Windows 10 from win7

    Intel core i7-3610qm
    Intel centrino wireless-n 2230
      My ComputerSystem Spec
  2.    09 Oct 2015 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi Louisseb,

    Welcome to the 10forums.

    In case of
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    The igdkmd64.sys is the video driver from the Intel GPU.
    As you have 2 GPU's, are you switching between the GPU's? Because that could cause problems.
      My ComputersSystem Spec
  3.    09 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 4
    Windows10
    Thread Starter

    Thank you Axe0 for your quick feedback.

    Yes I do use CC cleaner... i'll stop using it. Should I provoke a new BSOD and redo the zip file ?

    For the 2 cpu, I do use Lucid Virtue for speed optimization.
      My ComputerSystem Spec
  4.    09 Oct 2015 #4
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Forcing a new BSOD isn't necessary.
    Please just answer my question.
      My ComputersSystem Spec
  5.    09 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 4
    Windows10
    Thread Starter

    The software name i used was LucidLogic Virtu, I think it was using both gpu's... yes.

    I unistalled it and internet is working just fine now... wow!! I'll have to use other network just to be sure but it could be that!!

    Thanks for the hint, very appreciated. I llinform you if everything is fine with other networks!
      My ComputerSystem Spec
  6.    09 Oct 2015 #6
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro



    Glad to hear that
      My ComputersSystem Spec
  7.    09 Oct 2015 #7
    Join Date : Oct 2015
    Posts : 4
    Windows10
    Thread Starter

    That was the probleme it seems! Everythings good Thanks again!
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Laptop has to be rebooted to connect to Wifi
Dear all, I have an odd issue with my laptop since upgrading to Windows 10. The first time I boot I cannot connect to my home Wifi, however when I reboot I can. It is always the same every time I switch it on in that it will only connect on the...
Network and Sharing
BSOD when connecting to network (Ethernet and Wifi)
Debug report attached. 27187
BSOD Crashes and Debugging
I don't have any option to connect on a Wifi
Hello everyone ! I just install Windows 10 on my Mac Book Pro Retina (Via bootcamp). Just that was a hell of a ride for me. I'm a total noob with computer, just finished, and windows started. The only problem is that if I choose to log in via...
Network and Sharing
WiFi Windows 10 upgrade after making 2 (Network adapter), the network
28883 My pc wifi 2 adapter network no screnn :(
Network and Sharing
Solved Does not auto connect to home wifi after latest W 10 updates
C55-A5180 Toshiba laptop windows 10 preview 10122 After the latest windows 10 updates the laptop will remember the network but I have to manually click to connect the wifi. I have it set to auto connect, see picture. Any Ideas? 20107
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:23.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums