System shuts down when in sleep mode  

  1. Posts : 46
    Windows 10

    System shuts down when in sleep mode

    I really am not sure where to even look. I upgraded from 8.1 to 10 and had no problems for a while until I began using sleep mode. About every night or two when in sleep mode, my system shuts down. I'm not here when it does so I don't see a blue screen and appear to have no other problems.
    I used WhoCrashed and get this info every single time I check it.

    crash dump file: C:\WINDOWS\Minidump\100815-12343-01.dmp
    uptime: 14:28:45
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE001FD59D710, 0xFFFFD001F6446990, 0xFFFFE002062B69E0)
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    I can build computers but I suck at figuring out problems like this. All the drivers are up to date and since this started, Nvidia has had 3 driver updates that I've tried that make no difference.
    Can someone point me in some direction to try and solve this problem?

      My Computer

  2. Posts : 14,891
    Windows 10 Pro

    Hi Beerlord,

    After the upgrade did you do a clean install?
    If not, it is something to consider because with the upgrade there are bugs coming to face which can be avoided when performing a clean install after the upgrade.

    Please read BSOD Posting Instructions & How to upload files
      My Computers

  3. Posts : 46
    Windows 10
    Thread Starter

    No, things were working so well I decided not to do a clean install. In the past, I've always done that but thought I hit it lucky. If this can't be fixed, I guess that's what I'll do.
    In the meantime, here's a link to my MSInfo and dump files if anyone is interested in looking at them.
    Dropbox - Desktop.7z
      My Computer

  4. Posts : 14,891
    Windows 10 Pro

    The msinfo file isn't that clear in a text file.

    Please read BSOD Posting Instructions & How to upload files
      My Computers


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