BSOD "Kernel_Security_Check_Failure" when working in 3Ds Max

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  1.    08 Oct 2015 #1

    BSOD "Kernel_Security_Check_Failure" when working in 3Ds Max

    Hello everybody!
    I just made a clean install of Windows 10 on my laptop, and I've been having a BSOD when working in 3ds Max 2016.
    For now, it's only when closing the software after working on it. However, the reason I made the clean install was because it was happening every time I started the software, keeping me from working on it.

    Following instructions on a website, I "opened the dump file" using windbg.exe, and it mentioned it was probably caused by "dxgmms2.sys" but I can't find any solutions online to this

    I've uploaded the zip file, I hope someone can help me kill this error!

    PS: I believe all my drivers are up to date, especially the graphics card's driver, which I just updated to a version that was released yesterday.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       08 Oct 2015 #2

    Hi Danimita,

    It appears you have KMSpico.
    Is it used for Office or Windows?
      My ComputersSystem Spec

  3.    09 Oct 2015 #3

    Hi axe0,
    I was using it for Office. I have uninstalled it, as well as Office, but I got another BSOD when opening and closing 3ds max.

    Here's the new zip file.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       09 Oct 2015 #4

    In case of
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    Are you switching between your GPU's? Because that could cause problems as the idea of it isn't good implemented.
    The graphics drivers are flagged, but it is not clear from which GPU.
    Please uninstall everything of Nvidia and Intel using Display Driver Uninstaller and install new drivers from your manufacturer.
    Probably caused by : dxgmms2.sys
      My ComputersSystem Spec

  5.    09 Oct 2015 #5

    I have done everything you said:
    Configured Ccleaner to not delete dump files
    Use that software to uninstall the Nvidia and Intel graphical drivers
    Install them again from the HP website.

    However, the problem still remains. I'm not sure what you meant about switching GPUs. I wasn't even aware I had more than one

    I'm attaching another zip in case something changed after those changes.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       09 Oct 2015 #6

    Please check your graphical settings.

    Simply: same cause.
      My ComputersSystem Spec

  7.    09 Oct 2015 #7

    What graphical settings? What should I try changing?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       09 Oct 2015 #8

    I don't know where as you don't have Intel software installed, right? but somewhere you should tell the Intel GPU to not become active.
      My ComputersSystem Spec

  9.    11 Oct 2015 #9

    Nothing, no fix :/ I found the option to only run the software with Nvidia drivers, and no changes.
    I then uninstalled both the NVIDIA and Intel drivers and installed versions from before the BSODs (so about 1 month old drivers) and still I have the same problem. Now I also get them when turning on 3ds max, but the dump file points to "nvlddmkm.sys" instead of "dxgmms2.sys".

    Any other ideas as to what I can do?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,824
    Windows 10 Pro
       11 Oct 2015 #10

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer
      My ComputersSystem Spec

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