Windows 10: Random BSOD crashes Solved

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  1.    08 Oct 2015 #1

    Random BSOD crashes


    BSOD seem completely random.
      My ComputerSystem Spec


  2. Posts : 12,499
    Windows 10 Pro
       08 Oct 2015 #2

    Hi dkincog,

    Welcome to the 10forums.

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My ComputersSystem Spec

  3.    09 Oct 2015 #3

    I have tried to configure minidump.
    I did it in prompt, but I have had another BOSD and it still does't show anythin in the "minidump map".

    On the BSOD however I could read the follwoing:
    driver_irql_not_less_or_equal(DbgMsg.sys).
    I googled this, and microsoft tells me to install "Network adapter drivers" through this weblink
    Download Network Adapter Driver for Windows 10
    But did not succeed here aither:
    "Cannot install drivers. No Intell(R) Adapters are present in this computer.
      My ComputerSystem Spec


  4. Posts : 12,499
    Windows 10 Pro
       09 Oct 2015 #4

    Looking at your uploaded files it belongs to compuware driverstudio which is not installed (anymore).
    Please create a restore point and remove the driver after the restore point is created.

    The driver is located in
    Code:
    C:\Windows\System32\drivers\
      My ComputersSystem Spec

  5.    09 Oct 2015 #5

    Thanks for,the help axe.
    i have made a restore point..i have found the driver...but when trying to delete it, it says that it is impossible because it is active in antoher program.
    i have shut down all other programs, but still active?
      My ComputerSystem Spec


  6. Posts : 12,499
    Windows 10 Pro
       09 Oct 2015 #6

    Please right click the file > choose properties > go to the tab details > make a screenshot of the tab details and post it.
      My ComputersSystem Spec

  7.    09 Oct 2015 #7
      My ComputerSystem Spec


  8. Posts : 12,499
    Windows 10 Pro
       09 Oct 2015 #8

    Please check your installed apps and check if you have the program Compuware installed.
    If not, reboot your system and try deleting the driver again.
      My ComputersSystem Spec

  9.    09 Oct 2015 #9

    No compuware found.
    rebooted.
    problem remains.
    still active
      My ComputerSystem Spec


  10. Posts : 12,499
    Windows 10 Pro
       09 Oct 2015 #10

    Please download and install Malwarebytes free (Uncheck trial version in the installation process)
    Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.

    Please check the registry for the folder DbgMsg, located at
    Code:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
    Search regedit and press enter to open registry.
      My ComputersSystem Spec


 
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