BSOD when trying to do anything involving NVIDIA graphics card.


  1. scalezors
    Posts : 5
    Win10
       New #1

    BSOD when trying to do anything involving NVIDIA graphics card.


    As stated in the title. I occasionally had BSOD issues when I was using win8, I think it was a VIDEO_TDR_FAILURE or something, when I updated to win10, I started to get a blue screen any time I tried to play a game. Somehow my bf and I fixed that error, only to get a SYSTEM_THREAD_NOT_EXCEPTED error instead. It has been happening any time I try to do something involving my card, often after using YouTube, PopcornTime, IMVU, or even just trying to fiddle with the settings of the card or optimize my settings for games. Any ideas are greatly appreciated, I've been tearing my hair out and would really like to shoot some aliens in the face.
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  3. axe0
    Posts : 14,904
    Windows 10 Pro
       New #2

    Hi scalezors,

    Welcome to the 10forums.

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble.

    In case of
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    It seems the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M crash is caused by the Nvidia Video driver everytime.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

4: kd> lmvm nvlddmkm
start             end                 module name
fffff800`5fca0000 fffff800`60793000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sun Sep 13 23:12:24 2015 (55F5E6B8)
    CheckSum:         00AB4A61
    ImageSize:        00AF3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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  4. scalezors
    Posts : 5
    Win10
    Thread Starter
       New #3

    Thank you for replying!
    What do I need to disable in my startup?
    Attachment 41689Attachment 41690
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  6. axe0
    Posts : 14,904
    Windows 10 Pro
       New #4

    Pretty much everything.

    A personal thing,
    Looking at what you have enabled and your BIOS time I am very jealous at you.
    I have 7 things enabled but have 5.5 seconds BIOS time.
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  7. scalezors
    Posts : 5
    Win10
    Thread Starter
       New #5

    hah, I'm sorry, I don't know how I got it to be so low.
    I reinstalled Nvidia and updated, but when I ran Dishonored, it crashed again, same message.
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  8. axe0
    Posts : 14,904
    Windows 10 Pro
       New #6

    Please run the tool again and upload the zip file.
    With only the information you're giving me I don't know what could be possible causing the crash.
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  9. scalezors
    Posts : 5
    Win10
    Thread Starter
       New #7

    whoops, sorry
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  10. axe0
    Posts : 14,904
    Windows 10 Pro
       New #8

    Are you switching between the GPU's?
    The 0x116 is GPU related and 0x1000007E blames the nvidia drivers.

    Problem with switchable GPU's.
    Idea was good, but it is bad implemented. Switching between GPU's could cause trouble
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  12. scalezors
    Posts : 5
    Win10
    Thread Starter
       New #9

    If I am, I don't mean to be. My settings are so that the NVIDIA is the one meant to be used, but the Intel one may still be active, it doesn't have any drivers, but I can't figure out how to disable it :/
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  13. axe0
    Posts : 14,904
    Windows 10 Pro
       New #10

    Unfortunately, I cannot help you with that problem.
    I have the same problem, but I am forced to use the Intel GPU instead of the AMD which is way better.
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