Windows 10: Random BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+3594f Solved

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  1.    06 Oct 2015 #1

    Random BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+3594f


    Hello,

    This is my first time posting on these forums so forgive me if I don't include something that is normally included. I am a computer technician at a privately owned computer shop and am having a BSOD issue with my home computer that I built. Everything has been working fine for about 4 months approximately and out of the blue I started getting these random BSOD's at random times during the day. I never shut this computer off since I stream off it to my XB1 and up until I started playing WoW again haven't had any issues. I just opened my computer up and dusted it out while looking for any loose connections but I haven't found anything. I have been searching for some answers as to what the problem is and most posts I see with my issue are hardware failures. I ran crystaldisk and my hard drive looks good and have put my bios settings back to optimized and made sure that any kind of power saving settings were shut off in the bios. My idle temp of my processor is between 15 and 25 degrees Celsius which I have cooled with a Corsair liquid cooler. Here are my logs any help would be much appreciated.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       07 Oct 2015 #2

    Hi corystern05,

    Welcome to the 10forums.

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking or faulty drivers.

    Looking below we can see there is an instructional error with the cache of the CPU.
    Please start with testing your CPU, instructions are below.
    Code:
    4: kd> !errrec ffffe0003ed08028
    ===============================================================================
    Common Platform Error Record @ ffffe0003ed08028
    -------------------------------------------------------------------------------
    Record Id     : 01d10084bbf7040e
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/6/2015 22:35:09 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0003ed080a8
    Section       @ ffffe0003ed08180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000004
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0003ed080f0
    Section       @ ffffe0003ed08240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000004
    CPU Id        : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffe0003ed08240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0003ed08138
    Section       @ ffffe0003ed082c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : ICACHELG_IRD_ERR (Proc 4 Bank 1)
      Status      : 0xb600000000100153
      Address     : 0x0000000000000007
      Misc.       : 0x0000000000000000



    Random BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+3594f Diagnostic Test Random BSOD WHEA_UNCORRECTABLE_ERROR hal.dll+3594f
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec

  3.    07 Oct 2015 #3

    Thanks for looking through my logs I'm currently at work but I'll do the stress testing when I get home. My only concern is I don't know if it will stay on long enough to get thorough results since these crashes happen anywhere from 2 minutes in to an hour in. So even if I do crash on the stress test how will I know for certain that its the cpu? By the way no I don't have it overclocked.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       07 Oct 2015 #4

    Please note the 3.3v, 5v and 12v values in the BIOS and post them.
      My ComputersSystem Spec

  5.    07 Oct 2015 #5

    As per my BIOS voltage monitor 3.3v voltage = +3.336v, 5v voltage = +5.078v, 12v voltage = +12.097v
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       07 Oct 2015 #6

    Those values are looking good.
    I hope your pc will run long enough for the stress test.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely with your cooler and PSU.
    How to fill in your system specs:

      My ComputersSystem Spec

  7.    07 Oct 2015 #7

    I ran 2 stress tests in which both crashed the first one crashed within a minute of starting the other ran for probably almost 10 minutes
      My ComputerSystem Spec

  8.    07 Oct 2015 #8

    I'm looking for where to fill in the system info I did fill in everything required when I first posted but have no problem giving additional info. I built this computer and know everything that is in it so can give you more details if you want. Sorry never mind I found it, filling it out now.
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 11,222
    Windows 10 Pro
       07 Oct 2015 #9

    Please check if you can boot in safe mode
      My ComputersSystem Spec

  10.    07 Oct 2015 #10

    Got it in safe mode but it crashed while running Prime 95 again within 2 minutes
      My ComputerSystem Spec


 
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