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  1.    18 Oct 2014 #1
    Join Date : Oct 2014
    Posts : 63
    Windows 10 Technical Preview

    Page_fault_in_nonpaged_area (cpuz137_x32.sys)


    My laptop started to bluescreen recently w/ windows 10. It has this message: Page_fault_in_nonpaged_area (cpuz137_x32.sys)
    I have run a memory program, and it didn't find any errors in 1 pass, I am going to let it run over night and see if that helps.
    here are the .dmp files: Attachment 7151
    (I hope I did those right, can't get into windows for very long and wine is having problems that I have no time to troubleshoot)

    EDIT: It was a program called "Agomo" by Piriform, who also has the Speccy program. It apparently installed cpu-z with the rest of the program. Uninstalling it fixed the problem.
    Last edited by Glorfindel; 23 Oct 2014 at 19:11.
      My ComputerSystem Spec
  2.    19 Oct 2014 #2
    Join Date : Oct 2014
    Posts : 230
    10

    Rerun the data collection app and let it run for 15 minutes (if the system will stay on that long).
    I need the MSINFO32.nfo report and the systeminfo.txt report
    You can also try this for the MSINFO32 report: http://omgdebugging.com/category/tools-downloads/
    It's written by blueelvis and will generate the MSINFO32 report automatically.

    Meanwhile, uninstall CPU-Z and see if that stops it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SMSCirda.sys Wed Apr 25 09:32:41 2007 (462F5879)
    SMSC Fast Infrared Driver
    http://www.carrona.org/drivers/driver.php?id=SMSCirda.sys

    VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS

    VSTAZL3.SYS Wed Oct 15 20:30:03 2008 (48F68B0B)
    Conexant SoftK56 Modem
    http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS

    VSTDPV3.SYS Wed Oct 15 20:32:04 2008 (48F68B84)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS

    oz776.sys Tue Sep 8 22:10:13 2009 (4AA70E85)
    O2Micro USB Smart Card Reader
    http://www.carrona.org/drivers/driver.php?id=oz776.sys

    netwlv32.sys Mon Aug 16 10:26:04 2010 (4C694A7C)

    netwlv32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    DigiartyVirtualCDBus.sys Wed Sep 7 00:02:56 2011 (4E66ECF0)

    DigiartyVirtualCDBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    If that doesn't work, then please run Driver Verifier according to these instructions: http://www.carrona.org/verifier.html I haven't written Win10 instructions yet, so use the Win8/8.1 instructions to the best of your ability.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Oct 17 18:50:53.893 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-28312-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:03:09.593
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b6e413ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b6e413ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 21:44:33.840 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-26718-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:33:40.541
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b6cb13ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b6cb13ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 21:09:59.697 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-31906-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:17:10.398
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b73f13ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b73f13ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 20:30:23.118 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-41140-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:1 days 22:31:02.490
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, a80013ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: a80013ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Oct 17 18:50:53.893 2014 (UTC - 4:00)**************************
    SMSCirda.sys                Wed Apr 25 09:32:41 2007 (462F5879)
    VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)
    VSTAZL3.SYS                 Wed Oct 15 20:30:03 2008 (48F68B0B)
    VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)
    oz776.sys                   Tue Sep  8 22:10:13 2009 (4AA70E85)
    netwlv32.sys                Mon Aug 16 10:26:04 2010 (4C694A7C)
    GEARAspiWDM.sys             Thu May  3 15:55:59 2012 (4FA2E2CF)
    b57nd60x.sys                Mon Mar 25 20:14:58 2013 (5150E882)
    MpKsl5303aa36.sys           Wed Aug 21 18:32:05 2013 (52153FE5)
    cpuz137_x32.sys             Mon Feb 17 09:21:57 2014 (53021B05)
    ntosext.sys                 Fri Sep 12 21:21:29 2014 (54139C19)
    intelppm.sys                Fri Sep 12 21:21:33 2014 (54139C1D)
    win32kbase.sys              Fri Sep 12 23:16:09 2014 (5413B6F9)
    win32kfull.sys              Fri Sep 12 23:16:27 2014 (5413B70B)
    CEA.sys                     Fri Sep 12 23:17:25 2014 (5413B745)
    clipsp.sys                  Fri Sep 12 23:17:41 2014 (5413B755)
    mmcss.sys                   Fri Sep 12 23:17:42 2014 (5413B756)
    intelide.sys                Fri Sep 12 23:18:22 2014 (5413B77E)
    cmimcext.sys                Fri Sep 12 23:18:37 2014 (5413B78D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 20:30:23.118 2014 (UTC - 4:00)**************************
    DigiartyVirtualCDBus.sys    Wed Sep  7 00:02:56 2011 (4E66ECF0)
    MpKslf48b4c4a.sys           Wed Aug 21 18:32:05 2013 (52153FE5)
    
    http://www.carrona.org/drivers/driver.php?id=SMSCirda.sys
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS
    http://www.carrona.org/drivers/driver.php?id=oz776.sys
    netwlv32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=b57nd60x.sys
    MpKsl5303aa36.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    cpuz137_x32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ntosext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    win32kbase.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    win32kfull.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    CEA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    clipsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    mmcss.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    cmimcext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DigiartyVirtualCDBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MpKslf48b4c4a.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Last edited by usasma; 20 Oct 2014 at 05:02.
      My ComputerSystem Spec
  3.    19 Oct 2014 #3
    Join Date : Sep 2014
    Posts : 426
    10 preview 64bit

    cpuz error


    Hi Usasma,
    I got that error when tying to load an incompatible program.

    Roy
      My ComputerSystem Spec
  4.    19 Oct 2014 #4
    Join Date : Oct 2014
    Posts : 230
    10

    Your BIOS dates from 2006. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one).

    It's very likely that this system isn't compatible w/Win10 (or even Win8/8.1 for that matter). We will continue to try and fix your problems, but there may come a time where you have to decide that the system just isn't compatible. The fix (at that point) is to revert to Win7 or even WinVista in order to achieve stability.

    Good luck!
      My ComputerSystem Spec
  5.    19 Oct 2014 #5
    Join Date : Oct 2014
    Posts : 63
    Windows 10 Technical Preview
    Thread Starter

    Quote Originally Posted by usasma View Post
    Rerun the data collection app and let it run for 15 minutes (if the system will stay on that long).
    I need the MSINFO32.nfo report and the systeminfo.txt report
    You can also try this for the MSINFO32 report: Tools & Downloads Archives - OMG Debugging!!!
    It's written by blueelvis and will generate the MSINFO32 report automatically.

    Meanwhile, uninstall CPU-Z and see if that stops it.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SMSCirda.sys Wed Apr 25 09:32:41 2007 (462F5879)
    SMSC Fast Infrared Driver
    http://www.carrona.org/drivers/driver.php?id=SMSCirda.sys

    VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS

    VSTAZL3.SYS Wed Oct 15 20:30:03 2008 (48F68B0B)
    Conexant SoftK56 Modem
    http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS

    VSTDPV3.SYS Wed Oct 15 20:32:04 2008 (48F68B84)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS

    oz776.sys Tue Sep 8 22:10:13 2009 (4AA70E85)
    O2Micro USB Smart Card Reader
    http://www.carrona.org/drivers/driver.php?id=oz776.sys

    netwlv32.sys Mon Aug 16 10:26:04 2010 (4C694A7C)

    netwlv32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    DigiartyVirtualCDBus.sys Wed Sep 7 00:02:56 2011 (4E66ECF0)

    DigiartyVirtualCDBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    If that doesn't work, then please run Driver Verifier according to these instructions: Driver Verifier Settings I haven't written Win10 instructions yet, so use the Win8/8.1 instructions to the best of your ability.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Oct 17 18:50:53.893 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101814-28312-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:03:09.593
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b6e413ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b6e413ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 21:44:33.840 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-26718-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:33:40.541
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b6cb13ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b6cb13ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 21:09:59.697 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-31906-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:0 days 0:17:10.398
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, b73f13ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: b73f13ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 20:30:23.118 2014 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-41140-01.dmp]
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 8 Kernel Version 9841 MP (2 procs) Free x86 compatible
    Built by: 9841.0.x86fre.fbl_release.140912-1613
    System Uptime:1 days 22:31:02.490
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    *** WARNING: Unable to verify timestamp for cpuz137_x32.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz137_x32.sys
    Probably caused by :cpuz137_x32.sys ( cpuz137_x32+13ac )
    BugCheck 50, {ffffffd1, 0, a80013ac, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffffd1, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: a80013ac, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 00000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: WRONG_SYMBOLS
    CPUID:        "Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A04
      BIOS Release Date             10/13/2006
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D820                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Oct 17 18:50:53.893 2014 (UTC - 4:00)**************************
    SMSCirda.sys                Wed Apr 25 09:32:41 2007 (462F5879)
    VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)
    VSTAZL3.SYS                 Wed Oct 15 20:30:03 2008 (48F68B0B)
    VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)
    oz776.sys                   Tue Sep  8 22:10:13 2009 (4AA70E85)
    netwlv32.sys                Mon Aug 16 10:26:04 2010 (4C694A7C)
    GEARAspiWDM.sys             Thu May  3 15:55:59 2012 (4FA2E2CF)
    b57nd60x.sys                Mon Mar 25 20:14:58 2013 (5150E882)
    MpKsl5303aa36.sys           Wed Aug 21 18:32:05 2013 (52153FE5)
    cpuz137_x32.sys             Mon Feb 17 09:21:57 2014 (53021B05)
    ntosext.sys                 Fri Sep 12 21:21:29 2014 (54139C19)
    intelppm.sys                Fri Sep 12 21:21:33 2014 (54139C1D)
    win32kbase.sys              Fri Sep 12 23:16:09 2014 (5413B6F9)
    win32kfull.sys              Fri Sep 12 23:16:27 2014 (5413B70B)
    CEA.sys                     Fri Sep 12 23:17:25 2014 (5413B745)
    clipsp.sys                  Fri Sep 12 23:17:41 2014 (5413B755)
    mmcss.sys                   Fri Sep 12 23:17:42 2014 (5413B756)
    intelide.sys                Fri Sep 12 23:18:22 2014 (5413B77E)
    cmimcext.sys                Fri Sep 12 23:18:37 2014 (5413B78D)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 20:30:23.118 2014 (UTC - 4:00)**************************
    DigiartyVirtualCDBus.sys    Wed Sep  7 00:02:56 2011 (4E66ECF0)
    MpKslf48b4c4a.sys           Wed Aug 21 18:32:05 2013 (52153FE5)
    
    http://www.carrona.org/drivers/driver.php?id=SMSCirda.sys
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS
    http://www.carrona.org/drivers/driver.php?id=oz776.sys
    netwlv32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=b57nd60x.sys
    MpKsl5303aa36.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    cpuz137_x32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    ntosext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    win32kbase.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    win32kfull.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    CEA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    clipsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    mmcss.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    cmimcext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    DigiartyVirtualCDBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    MpKslf48b4c4a.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    CPU-Z was not installed by me, does it come with windows 10? I will try out your suggestions asap. thanks for responding.
      My ComputerSystem Spec
  6.    19 Oct 2014 #6
    Join Date : Oct 2014
    Posts : 63
    Windows 10 Technical Preview
    Thread Starter

    Also: what do you mean by "rerun the data collection app"? I got the dumps from windows/minidumps.
      My ComputerSystem Spec
  7.    20 Oct 2014 #7
    Join Date : Oct 2014
    Posts : 230
    10

    We have a script that runs various reports (to include the memory dumps). Please follow the directions here: BSOD - Posting Instructions

    The extra reports let us have a look at the system as a whole (while the memory dumps are just a snapshot of the actual crash).

    CPU-Z does not come with Windows 10. Where did you get your download from?
    Could you have downloaded it while trying to install another tools (such as GPU-Z?)?
    What incompatible program (from post #3 ) were you trying to install?

    Please note that I went back to my original post and struckthrough some of the drivers:
    -GEARAspiWDM.sys is a driver from iTunes whose latest version is from 2012
    -Drivers starting with MpKsl are related to Microsoft Security Essentials/Windows Defender - updates are gotten from Windows Updates.
    -The rest of the drivers are Windows drivers that can only be updated through Windows Update (to include the intelppm.sys driver).
    Last edited by usasma; 21 Oct 2014 at 08:09.
      My ComputerSystem Spec
  8.    21 Oct 2014 #8
    Join Date : Oct 2014
    Posts : 63
    Windows 10 Technical Preview
    Thread Starter

    I couldn't get it to work, I will keep trying.
    the cpuz...sys file was in the windows/temp/cpuz137 directory, in the /temp folder was also a speccy folder. Could this be related?
    cpuz is not installed on this system
      My ComputerSystem Spec
  9.    22 Oct 2014 #9
    Join Date : Jul 2014
    India
    Posts : 73
    Windows Embedded 8.1 Industry Pro

    Quote Originally Posted by Glorfindel View Post
    I couldn't get it to work, I will keep trying.
    the cpuz...sys file was in the windows/temp/cpuz137 directory, in the /temp folder was also a speccy folder. Could this be related?
    cpuz is not installed on this system
    Hi Glorfindel ^_^,

    Are you talking about the MSINFO Collector? May I know what kind of problem are you facing with it?

    Furthermore, remove any kind of program like Advanced System Care 8 or programs similar to that. I had this very similar problem over another thread and I found that it was the one causing the CPU-Z Driver to appear in the Temporary Folder and then this path was being flagged by the Dumps as well.

    Regards,
    Pranav
      My ComputerSystem Spec
  10.    22 Oct 2014 #10
    Join Date : Oct 2014
    Posts : 230
    10

    Don't worry about it (CPU-Z) for now. Should it continue to show up, we'll take steps to remove it manually.

    We will continue to troubleshoot any problems that you may have with blueelvis' MSINFO Collector in this topic.

    In order to do a detailed analysis, I'll need the MSINFO32 report and the SystemInfo report.
    Here's how to do them (instructions for Win8, I haven't tried this with Win10):

    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
    Also, I need ALL of the memory dumps. Please go to C:\Windows\Minidump and zip up it's contents. You may have to copy it to your Desktop in order to zip it up. Then upload all 3 things with your next post.
      My ComputerSystem Spec

 
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