This is getting very old, BSOD without warning, critical process died message, and reboots after collecting error information. I don't know what to do to fix it. Started after upgrade to Windows 10 from Windows 8.
Hi Iliveinthewoods,
Welcome to the 10forums.
Please upload a new zip file, the attached zip file is empty
Please check {windows partition}\windows\minidump and check if there are any dump files saved.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
I hope this one isn't empty.
Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.
Is there a special moment when this crash occurs? Like a time when it comes, or running a program everytime.
No, there seems to be no warning, and no one activity linked, except that it always happens when I first pick it up from hibernation/sleep, I get the BSOD. Then regardless of what I'm doing, it will crash again and restart the machine, sometimes within the hour, sometimes longer. I haven't noticed any other pattern.
Because it is not really clear what could cause this, I will give some suggestions to get a direction.
Please follow the instructions carefully.
Please download and install Malwarebytes free (Uncheck trial version in the installation process)
Please run a threat scan with Malwarebytes, a full scan with your AV, scan your system with Adwcleaner and Kaspersky TTDSKiller.
Please try the following:
- Open taskmanager
- Go to the tab startup
- disable everything
- Search msconfig and open it
- Go to the tab services
- Check 'hide microsoft services'
- Uncheck all other services
- Click apply and click ok
- Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
If the problem still persist, try booting in safe mode and see if the problem still persist.
Please try following:
- Open an admin command prompt
- Copy/paste "sfc/scannow" (without quotes) and press enter
- When it finished reboot your system
- Open again an admin command prompt
- Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Note
Do not run SeaTools on an SSD as the results will be invalid.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:
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