Windows 10 BSOD


  1. Posts : 3
    Windows 10
       #1

    Windows 10 BSOD


    So I've ran Windows 10 since the release and never encountered any errors, but all of a sudden I get a BSOD. I'll upload the logs so you guys might take a look, and I truly appriciate any help what so ever.
      My Computer

  2. axe0's Avatar
    Posts : 14,783
    Windows 10 Pro
       #2

    Hi yeyeoke,

    Welcome to the 10forums.

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.
    Code:
    Hotfix(s):    N/A
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    Please upload the zip file again, it looks like the dumps are corrupted.
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    axe0 said:
    Hi yeyeoke,

    Welcome to the 10forums.

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.
    Code:
    Hotfix(s):    N/A
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    Please upload the zip file again, it looks like the dumps are corrupted.
    yeah you're right, I've been using CCleaner for a while, but not since the BSODs started appearing. Is there some way I can recreate the Memory dumps?

    oh, and I have all updates installed, im running slow-ring version of preview at the moment but all updates are installed.
      My Computer

  4. axe0's Avatar
    Posts : 14,783
    Windows 10 Pro
       #4

    Please just upload the zip file again.
      My Computers


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    axe0 said:
    Please just upload the zip file again.
    Okay, here we go.
      My Computer

  6. axe0's Avatar
    Posts : 14,783
    Windows 10 Pro
       #6

    yeyeoke said:
    yeah you're right, I've been using CCleaner for a while, but not since the BSODs started appearing. Is there some way I can recreate the Memory dumps?

    oh, and I have all updates installed, im running slow-ring version of preview at the moment but all updates are installed.
    Just noticed this.
    This could be the reason why I cannot read the dump files.
    Also since the crashes are 0x139 (kernel_security_check_failure) with most likely a list_entry corruption, it could be very hard to determine the cause.
    Also, with insider preview, it could be a bug in Windows.

    But, I see dc1-controller.sys being flagged before the problems start.
    This is a driver from an Xbox peripheral.
    Unfortunately I cannot say if it needs updating as I cannot check the date, but try updating the xbox drivers or remove everything from Xbox. It could well be that they are not compatible.
      My Computers


 

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