Two diffrent BSODs after Windows 10 update + battery issues


  1. Posts : 1
    Windows 10
       #1

    Two diffrent BSODs after Windows 10 update + battery issues


    After I upgraded to Windows 10 from 8.1 about a week ago I got two BSODs. The first one happened randomly. I downloaded BlueScreenView to see what the problem was. It highlighted two drivers HDAudBus.sys and ntoskrnl.exe. I thought that this was maybe just a random crash so I didn't do anything. I started noticing another problem with my computer. When the battery was completly drained (fell asleep while watching a movie) I plugged in the power adapter and charged up the laptop. When it was done charging I wanted to boot it up, but it didn't want to start up again, so I removed the battery and waited a couple of seconds and put the battery back in and the computer started up normally. This didn't happen before on Windows 8.1. Today I also noticed that when I closed the computer lid (almost fully charged) and left it plugged into the power it did the exact same thing as when I drained the battery completly. I thought this was strange so I went and did a system check with the Dell tool. During the system analysis is when the second BSOD happened. The error description was DRIVER_IRQL_NOT_LESS_OR_EQUAL. So I checked the report with BlueScreen and there were two drivers highlighted. Nvlddmkm.sys (NVIDIA Windows Kernel mode driver) and once again the ntoskrnl.exe. I would like to know how can I fix these problems, because I don't want to keep running into BSODs, especially when doing important school work and such. What drivers should I delete/replace/update.Attachment 40992
    P.S.: I am using a Dell Inspiron 17 5748 laptop.
      My Computer

  2. axe0's Avatar
    Posts : 14,787
    Windows 10 Pro
       #2

    Hi Muzgar15,

    Welcome to the 10forums.

    As the Nvidia Video driver is indeed a cause
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.

    Code:
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`a1720000 fffff800`a2208000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Jul 23 02:15:19 2015 (55B03217)
        CheckSum:         00AAF49B
        ImageSize:        00AE8000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The Wifi network driver has been flagged too, please check your manufacturer for driver updates.
    Code:
    *** WARNING: Unable to verify timestamp for bcmwl63a.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
    1: kd> lmvm bcmwl63astart             end                 module name
    fffff800`c3000000 fffff800`c373e000   bcmwl63a T (no symbols)           
        Loaded symbol image file: bcmwl63a.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
        Image name: bcmwl63a.sys
        Timestamp:        Tue Jun 10 04:24:15 2014 (53966C4F)
        CheckSum:         00742E89
        ImageSize:        0073E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


 

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