Multiple different BSOD while playing Shadow of Mordor

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  1. donny110
    Posts : 12
    Windows 10
       New #1

    Multiple different BSOD while playing Shadow of Mordor


    Hello,

    I have come here because i am at my witts end to what is actually going wrong here.
    I end up getting a BSOD on a random timing while playing, sometimes 5 minutes in, on other times it can be that i have been playing for 2 hours already when it kicks in. It also stalls the sound (the typical mechanical beep from the speakers).

    If i forgot to give some info please ask, this is the first time i have actually asked help on an online forum.
    I just read that driver booster could cause issues however i have no clue if it already did it before i used this. And also no idea how to return to the other drivers.

    My apoligies if i make alot of grammar or typing mistakes, English is not my native language.
    I really hope someone can help me with this.

    Sincerly,
    Donny
    Attachment 40790
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  3. axe0
    Posts : 14,904
    Windows 10 Pro
       New #2

    Hi donny10,

    Welcome to the 10forums.

    Please upload a new zip file, the attached zip file is empty.

    About driver booster, you can return to the original driver by downloading it and installing it again (double click the executable).
    In case driver booster has installed a driver for display, please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
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  4. donny110
    Posts : 12
    Windows 10
    Thread Starter
       New #3

    I have actually tried to do this twice, and it keeps coming up empty.. i have used the .exe file as instructed in the info post however.
    And considering nvidia, i have not used driver booster to install anything graphic card related (nvidia)

    Here is a second try at an upload :)Attachment 40792
    They keep coming up empty, is there another way to do this or am i doing something wrong?
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  6. axe0
    Posts : 14,904
    Windows 10 Pro
       New #4

    Please reboot your system and try it again if you haven't.
    If you have tried rebooting, try BSOD Inspector.
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  7. donny110
    Posts : 12
    Windows 10
    Thread Starter
       New #5

    I have attempted to copy the files into the zip archive itself, i have no idea if it worked since all the files kept coming up empty.

    See the attached file.Attachment 40798

    edit: The second file is from bsod analyzer, this file seems to actually be correct.Attachment 40799
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  8. axe0
    Posts : 14,904
    Windows 10 Pro
       New #6

    The following leads to possible memory and CPU problems.

    Memory problems:
    Code:
    Probably caused by : memory_corruption
    Code:
    MEMORY_MANAGEMENT (1a)
    A level 2 cache error with the CPU
    Code:
    0: kd> !errrec ffffe0012e26e028
===============================================================================
Common Platform Error Record @ ffffe0012e26e028
-------------------------------------------------------------------------------
Record Id     : 01d0fac559350c1f
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 9/30/2015 20:37:24 (UTC)
Flags         : 0x00000000


===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe0012e26e0a8
Section       @ ffffe0012e26e180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal


Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 2
CPU Version   : 0x00000000000206a7
Processor ID  : 0x0000000000000000


===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe0012e26e0f0
Section       @ ffffe0012e26e240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal


Local APIC Id : 0x0000000000000000
CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00


Proc. Info 0  @ ffffe0012e26e240


===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe0012e26e138
Section       @ ffffe0012e26e2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal


Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
  Status      : 0xbe2000000005110a
  Address     : 0x000000016286d500
  Misc.       : 0x000000d080014086
    Probably too much timeout between data with the CPU
    Code:
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    Some NTFS activity, please check your hard drives just to rule them out
    Code:
    STACK_TEXT:
ffffd000`22d9b6a8 fffff803`c03aa095 : 00000000`00000050 ffffd00a`8b1d4000 00000000`00000000 ffffd000`22d9b8f0 : nt!KeBugCheckEx
ffffd000`22d9b6b0 fffff803`c022b536 : 00000000`00000000 00000000`00000000 ffffd000`22d9b8f0 ffffb000`6cf410b0 : nt! ?? ::FNODOBFM::`string'+0x41295
ffffd000`22d9b7a0 fffff803`c03632bd : ffffc001`00000000 fffff801`00000000 ffffc001`60612018 ffffe001`d55fcdd0 : nt!MmAccessFault+0x696
ffffd000`22d9b8f0 fffff803`c047eb6e : ffffb000`6cf41000 fffff803`c0241555 ffffc001`529eeb02 00000000`00000001 : nt!KiPageFault+0x13d
ffffd000`22d9ba80 fffff803`c02b6bff : ffffe001`40040200 00000000`00000030 00000000`00000002 ffffd000`00000000 : nt!ExAllocatePoolWithTag+0x20e
ffffd000`22d9bb60 fffff801`316fd4f1 : ffffc001`60612014 ffffe001`d5467500 00000000`00000001 ffffe001`cc726e78 : nt!RtlInsertElementGenericTableFullAvl+0x3f
ffffd000`22d9bba0 fffff801`316fba2f : ffffe001`cd270558 ffffe001`cc725180 ffffd000`22d9bd00 00020000`00008023 : NTFS!NtfsCreateFcb+0x221
ffffd000`22d9bca0 fffff801`31702338 : ffffe001`cd270558 ffffc001`529eeb40 ffffc001`5f8a4280 ffffd000`22d9be18 : NTFS!NtfsOpenSubdirectory+0x7f
ffffd000`22d9bd40 fffff801`3170182d : ffffe001`cd270558 ffffe001`d55fcac0 ffffd000`24e26100 ffffe001`d5467501 : NTFS!NtfsCommonCreate+0xad8
ffffd000`22d9bf50 fffff803`c035cda7 : ffffd000`24e260b0 00000000`00000000 00000030`da437158 00000000`00000000 : NTFS!NtfsCommonCreateCallout+0x1d
ffffd000`22d9bf80 fffff803`c035cd6d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x27
ffffd000`24e25ef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    Diagnostic Test

    CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums
    Last edited by axe0; 03 Oct 2015 at 06:18. Reason: Improved readability
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  9. donny110
    Posts : 12
    Windows 10
    Thread Starter
       New #7

    Okay, to get this all straight, what should i do and in what order am i supposed to do it?

    I have scanned both my SSD and HDD with chkdsk and seatools respectively and they have come up error free.
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  10. axe0
    Posts : 14,904
    Windows 10 Pro
       New #8

    • Test your CPU using Prime95, instructions are in the tutorial
      • Note the temperatures of the CPU when idle and under load

    • Test the RAM using MemTest86+, instructions are in the tutorial
    • Test the hard drive(s) using SeaTools and chkdsk, instructions are in the tutorial
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  12. donny110
    Posts : 12
    Windows 10
    Thread Starter
       New #9

    I have scanned both my SSD and HDD with chkdsk and seatools respectively and they have come up error free.

    Running prime95 as we speak, how long should i run it for? Seeing as it survived an 1 hour run stable just the other day.
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  13. axe0
    Posts : 14,904
    Windows 10 Pro
       New #10

    A couple of hours.
    Note   Note
    If you are overclocking anything, revert back to stock and test the system


    EDIT: with a stable system you can run prime95 infinity.
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