Windows 10: Home build: crash after waking up from "sleep mode"

  1.    02 Oct 2015 #1

    Home build: crash after waking up from "sleep mode"

    Greetings All,

    First off, thank you for helping with these issues - I think what you guys (and gals) do is awesome and I wish I had the same troubleshooting skills.

    I have recently completed a new home build with the following specs:

    Processor: i7-6700k
    Motherboard: Gigabyte GA Z170X Gaming GT
    Memory: Corsair Vengence LPX DDR4, 2666
    GPU: Sapphire Radeon R9 Fury
    SSD: Intel 750 Series, 1.2 TB
    PSU: Corsair RM Series 750 Watt
    Case: Corsair Carbide Series Air 540
    OS: Windows 10 Home

    The build went fairly well and the computer seems rather stable (and very, very quiet). But the main problem I am having is that after the computer wakes up from sleep mode, it crashes a few seconds later and re-boots. The event log will be riddled with entries upon reboot, but one critical event in particular catches my attention:

    Event ID: 41, Kernel-Power

    There are also a number of Errors that show up; not sure if they are normal or not but I suspect errors should not typically occur. I've updated all of my device drives but that didn't really seem to help the issue. I also tried changing the power settings and un-selecting "Fast Startup" as per a recommendation I read on a different forum but that had no effect. To prevent the system crash, I've simply been shutting down my computer after I am done using it which isn't a bad thing, but I'd like to have the option of using sleep mode.

    Also, for what it's worth, I remember having a bitch of a time with sleep mode with RAID 0 on my old computer, so perhaps Windows does not yet adequately support "sleep mode" with PCI-E controllers.

    Thanks again,

    Attachment 40720
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,725
    Windows 10 Pro
       03 Oct 2015 #2

    Hi Michael,

    Welcome to the 10forums.

    FYI, the Kernel-Power 41 event just means the pc has restarted due to a power problem.
    This occurs every time you get a crash, doesn't matter if it is a BSOD or an out of nowhere reboot/crash.

    Is it correct that you don't get a BSOD?
    If you don't get any, please create a new thread at the Performance and Maintenance section.
      My ComputersSystem Spec

  3.    03 Oct 2015 #3

    Thanks for your reply, axe0. You are correct, I do not get the BSOD; instead, I get a message on what looks like the loading screen that reads something like "Windows encountered an error and must reboot" every time after waking from sleep mode. I will start a new thread under Performance and Maintenance.

    Thanks again,

      My ComputerSystem Spec


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