Windows 10: BOSD 7 times today, either while using Chrome or right after boot up

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  1. Posts : 11,533
    Windows 10 Pro
       15 Nov 2015 #51

    Upgrading, updating, it is almost the same
    I'll check the files tomorrow a.s.a.p.
      My ComputersSystem Spec


  2. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       15 Nov 2015 #52

    Ok, thank you
      My ComputerSystem Spec


  3. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       29 Nov 2015 #53

    So I was using google chrome, and then my computer crashed.
      My ComputerSystem Spec


  4. Posts : 11,533
    Windows 10 Pro
       29 Nov 2015 #54

    I did mention to remove Avira, please remove Avira and use Windows Defender as alternative.
    BOSD 7 times today, either while using Chrome or right after boot up - Page 2 - Windows 10 Forums

    The 0x50(PAGE_FAULT_IN_NONPAGED_AREA) has some usual causes,
    • defective hardware,
    • faulty system service,
    • driver,
    • NTFS corruption,
    • BIOS,
    • Anti-Virus


    The NTFS makes it look like the hard drive is causing issues, but it already has been ruled out if the tests have been performed correctly.
    As Avira has been flagged before, it could be causing issues with the hard drive what explains the NTFS in the stack.
    Code:
    6: kd> k
    Child-SP          RetAddr           Call Site
    ffffd000`26e23748 fffff800`6b014bd5 nt!KeBugCheckEx
    ffffd000`26e23750 fffff800`6ae99c36 nt! ?? ::FNODOBFM::`string'+0x3dad5
    ffffd000`26e23840 fffff800`6afd15bd nt!MmAccessFault+0x696
    ffffd000`26e23990 fffff800`6af4e5a4 nt!KiPageFault+0x13d
    ffffd000`26e23b20 fffff801`e89307b2 nt!RtlAreNamesEqual+0x54
    ffffd000`26e23b70 fffff801`e8930dea NTFS!NtfsFindPrefixHashEntry+0x852
    ffffd000`26e23c80 fffff801`e8931d8a NTFS!NtfsFindStartingNode+0x2ca
    ffffd000`26e23d40 fffff801`e893182d NTFS!NtfsCommonCreate+0x52a
    ffffd000`26e23f50 fffff800`6afcb037 NTFS!NtfsCommonCreateCallout+0x1d
    ffffd000`26e23f80 fffff800`6afcaffd nt!KxSwitchKernelStackCallout+0x27
    ffffd000`2c6df030 00000000`00000000 nt!KiSwitchKernelStackContinue
      My ComputersSystem Spec


  5. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       29 Nov 2015 #55

    huh, i thought i already removed avira... like i remember it disappearing from things that run at startup and i also remember running the uninstaller, so i assumed it was gone. Like here's the list of things that can run at startup


    Attachment 51136

    oh wait, there is something that says avira there... I'll go fix that

    yeah avira is gone for good now
      My ComputerSystem Spec


  6. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       01 Dec 2015 #56

    Another Crash. This time i was listening to spotify while having two other webpages open on chrome and i also had microsoft word open.

    The computer crashed right as i tried to paste a block of text into microsoft word. The error was "memory management"
      My ComputerSystem Spec


  7. Posts : 11,533
    Windows 10 Pro
       02 Dec 2015 #57

    Do the same, but with Edge instead of Chrome.
      My ComputersSystem Spec


  8. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       27 Dec 2015 #58

    So I recently got a new graphics card and I was playing Just Cause 3 yesterday, but today, its been crashing on startup, and my computer has crashed a few times. The most recent time was when I had Razer Cortex/Razer Game booster open and steam open and I was trying to set up syncing save files for Just Cause 3 with Razer Cortex.
      My ComputerSystem Spec


  9. Posts : 11,533
    Windows 10 Pro
       29 Dec 2015 #59

    Please remove Razer Cortex.
    The software from Razer is known to cause problems, because the software is full of stability issues.
    Code:
    ffffd000`27d063c8  fffff801`eb0b2f91Unable to load image \??\C:\Windows\system32\drivers\rzpnk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rzpnk.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzpnk.sys
     rzpnk+0x2f91
    0: kd> lmvm rzpnkstart             end                 module name
    fffff801`eb0b0000 fffff801`eb0cdb00   rzpnk    T (no symbols)           
        Loaded symbol image file: rzpnk.sys
        Image path: \??\C:\Windows\system32\drivers\rzpnk.sys
        Image name: rzpnk.sys
        Timestamp:        Thu May 28 21:22:11 2015 (55676AE3)
        CheckSum:         0002E8EF
        ImageSize:        0001DB00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec


  10. Posts : 39
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       30 Dec 2015 #60

    So last night my brother was playing Just Cause 3, and the computer crashed twice.
      My ComputerSystem Spec


 
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