SYSTEM_SERVICE_EXCEPTION when searching in start menu

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 609
    W10
    Thread Starter
       #11

    Not a problem... Thanks for your help so far! :)
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #12

    Looking at the usual causes, there is the memory option left.
    Please test your memory



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers


  3. Posts : 609
    W10
    Thread Starter
       #13

    IRQL_NOT_LESS_OR_EQUAL during browser usage


    I was using Firefox and I had just clicked a tab when I got this error:

    IRQL_NOT_LESS_OR_EQUAL

    0x0000000a (0x0000000000080008, 0x0000000000000002, 0x0000000000000000, 0xfffff800bc2a3273).


    According to the ocumentation, in this Stop error message, each parameter is a hexadecimal number that refers to a specific issue:
    Parameter 1 - An address that was referenced incorrectly.
    Parameter 2 - An IRQL that was required to access the memory.
    Parameter 3 - The type of access, where 0 is a read operation and 1 is a write operation.
    Parameter 4 - The address of the instruction that referenced memory in parameter 1.
    Last edited by Joergi; 29 Oct 2015 at 05:34.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #14

    Please test your memory with the instructions earlier given.
    Code:
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000080008, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800bc2a3273, address which referenced memory
    As this is a read operation, a driver requested data from the memory but received corrupted data.
      My Computers


  5. Posts : 609
    W10
    Thread Starter
       #15

    Thanks for analyzing this second bluescreen! As this is a different problem than the problem in the initial post of this thread, I had posted this new problem into a separate thread. I think it might well be that this second issue is not related to the first one.

    Anyway, Memtest ran through without errors.

    And now?
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #16

    Joergi said:
    Thanks for analyzing this second bluescreen! As this is a different problem than the problem in the initial post of this thread, I had posted this new problem into a separate thread. I think it might well be that this second issue is not related to the first one.

    Anyway, Memtest ran through without errors.

    And now?
    Doesn't matter, you get BSOD's, please keep it in 1 thread as long as you get them.

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computers


  7. Posts : 609
    W10
    Thread Starter
       #17

    axe0 said:
    (...)
    • Copy/paste "sfc/scannow" (without quotes) and press enter

    (...)
    I'll add a space between the command and the actual parameter....:)
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #18

    Joergi said:
    I'll add a space between the command and the actual parameter....:)
    That is fine, it actually doesn't matter with sfc
    With DISM, it does matter.
      My Computers


  9. Posts : 609
    W10
    Thread Starter
       #19

    I finally had the time to run sfc /scannow. It finished without finding any violation.

    So...what else?

    Does the dump contain any information, on what exactly caused this read error in the IRQL_NOT_LESS_OR_EQUAL screen?
    Last edited by Joergi; 10 Oct 2015 at 12:34.
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #20

    You know as much as I about the crash.

    Please make sure the frequency of the RAM in the BIOS is supported by the motherboard.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:55.
Find Us




Windows 10 Forums