Kernel-Power problem after hibernation - Windows 10


  1. Posts : 5
    Windows 10 Pro
       #1

    Kernel-Power problem after hibernation - Windows 10


    Hello to all,
    i'm new of windows 10 but on windows 8.1 i have always used on my PC (not laptop) the hibernate function.

    Now if i close my desktop PC with hibernating it when i switch it on, the pc switch off completely it self when window starts to boot! Then i have to press the power button again to switch it on but windows starts as after a complete shutdown.

    How can i fix it? What's the problem?

    My dump is attached.

    Thanks
      My Computer

  2. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #2

    Hi mattiadj,

    Welcome to the 10forums.

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window
      My Computers


  3. Posts : 5
    Windows 10 Pro
    Thread Starter
       #3

    Thanks.
    I have unistalled it and SPTD box is gray but the problem persists.
      My Computer

  4. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #4

    Please use the tool again and upload the zip file.

    To note, all the recent dumps were blaming the sptd driver.
      My Computers


  5. Posts : 5
    Windows 10 Pro
    Thread Starter
       #5

    Here the new dump
      My Computer

  6. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #6

    Please locate the sptd2.sys file, it should be located in c:\windows\system32\drivers\.When you find it, right click the file > properties, go to the tab details, make a screenshot of the details and post it.
    Code:
    *** WARNING: Unable to verify timestamp for sptd2.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd2.sys
      My Computers


  7. Posts : 5
    Windows 10 Pro
    Thread Starter
       #7

    Here the screen
    Attachment 40636
      My Computer

  8. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #8

    mattiadj said:
    Here the screen
    Attachment 40636
    I expected it, but needed to be sure because there are many variants of the SCSI Pass Through Direct driver.
    Please move this file to another partition/folder and see if the problem still occurs.
    If it doesn't, you can safely delete it.
      My Computers


  9. Posts : 5
    Windows 10 Pro
    Thread Starter
       #9

    Woow! finally fixed!!
    I have installed again daemon tools and no problem at all! but...why i had this file??

    Thanks!
      My Computer

  10. axe0's Avatar
    Posts : 14,784
    Windows 10 Pro
       #10

    mattiadj said:
    Woow! finally fixed!!
    I have installed again daemon tools and no problem at all! but...why i had this file??

    Thanks!
    It is installed with a few programs, like the programs Daemon, Alcohol 120% and Power Archiver Pro (as mentioned earlier), but you should be able to choose to not install it.
      My Computers


 

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