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  1.    30 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro

    DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe during sleep


    Hello

    After upgrading to windows 10 My computer seems has started randomly auto rebooting when it's asleep. I can "wake up" the computer, but it has a clean desktop etc, and upon checking both the administrative events and dmp files (using bluescreenview), find that it rebooted to prevent damage.

    In general, it has many more errors in the event viewer than it did running w7

    I have done the following:

    Done a complete removal of the NVIDIA drivers using DDU and clean re-install
    Updated the MB BIOS to the latest
    Used the intel driver update utility and it found that all of my chipset drivers are up to date. There is a more recent version, but the utility did not recommend it
    Ran driver verifier, which caused the system to crash and not reboot (recovered using safe mode) - dmp file is included
    Rrun SFCmany times and it has always found no issue
    Ran DISM /scanhealth and the result was "no component store corruption detected"

    In any case, I have done all can can figure out by scanning forums etc. Any suggestion would be very appreciated.

    Thank you

    D


      My ComputerSystem Spec
  2.    30 Sep 2015 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    Hello 200qa200k and welcome to the forum. I looked at the last 5 or 6 dump files. They all seemed to be blaming either yout Graphics drivers or Acronis.

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 133, {0, 501, 500, 0}
    
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1af427 )
    
    
    Followup:     MachineOwner
    Code:
    BugCheck 9F, {4, 12c, ffffe0008f54d040, fffff802169059b0}
    
    *** WARNING: Unable to verify timestamp for fltsrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for fltsrv.sys
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    Implicit thread is now ffffe000`8f54d040
    Probably caused by : partmgr.sys ( partmgr!PmRemoveDevice+c7 )
    snapman- Acronis True Image Snapshot Manager driver also included in Seagate DiscWizard


    fltsrv- Acronis Storage Filter Management

    Code:
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 9F, {4, 12c, ffffe0008f54d040, fffff802169059b0}
    
    
    *** WARNING: Unable to verify timestamp for fltsrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for fltsrv.sys
    *** WARNING: Unable to verify timestamp for snapman.sys
    *** ERROR: Module load completed but symbols could not be loaded for snapman.sys
    Implicit thread is now ffffe000`8f54d040
    Probably caused by : partmgr.sys ( partmgr!PmRemoveDevice+c7 )
    There is Acronis again and farther into the dump it blames

    Code:
    fffd000`2181ee88  fffff801`f2781822Unable to load image \SystemRoot\system32\DRIVERS\vidsflt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vidsflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for vidsflt.sys
     vidsflt+0x11822
    That is the Acronis Virtual Disk driver for the Virtual Disk Storage Filter.

    Due to the fact that you have already done several installs of the Nvidia Driver, I would suggest you uninstall Acronis. It is not easy to completely remove Acronis. Uninstall it from add/remove programs then use this Acronis KB article to completely get rid of it, or as much of it as you can. Acronis Cleanup Utility | Knowledge Base

    Try that and see if you get better results.
      My ComputersSystem Spec
  3.    30 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro
    Thread Starter

    Essenbe


    Thank you for your quick and detailed response. I removed WD Acronis True Image AND Seatools using the Apps and Features in Settings and then followed up with the Acronis removal utility. We should see fairly soon if it was successful, as it usually rebooted overnight.

    Thanks again

    D
      My ComputerSystem Spec
  4.    30 Sep 2015 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    OK, great. Just let me know and if you do have another BSOD, please upload the DM Log collector again. I also did some checking after my post and it looks like you are getting several errors from Windows Live Photo Gallery. WLXPipeTran.dll to be exact. I would caution you not to use any of the 'fix it' programs offered on the net.
      My ComputersSystem Spec
  5.    30 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro
    Thread Starter

    Hmm - Should I just remove windows live essentials? Cant find a way to just remove Live Photo Gallery...

    D
      My ComputerSystem Spec
  6.    30 Sep 2015 #6
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    Just wait and see if Acronis fixes it. If you uninstall Live Essentials, you will get a menu of which one or all of them. You could just select Photo Gallery. But, I'd wait first.
      My ComputersSystem Spec
  7.    01 Oct 2015 #7
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro
    Thread Starter

    Alas no joy. It crashed while not being used, though it is a different failure from the Driver Power State failure. This time its watchdog.sys that casued the problem.

    Plus, as is sometimes the case, windows search did work after the computer reboot. I need to run the following command to get search to work (from MS) : Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    I have attached an updated debug file. Should I go ahead ad delete live photo?
      My ComputerSystem Spec
  8.    02 Oct 2015 #8
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro
    Thread Starter

    And evidently, the DRIVER POWER STATE FAILURE issue is not resolved either. Last night the system crashed 3 times. I will try removing the photo-viewer
      My ComputerSystem Spec
  9.    02 Oct 2015 #9
    Join Date : Oct 2013
    NW Florida
    Posts : 9,670
    Windows 10 Pro and Windows 10 Pro Insider

    Your bsods are pretty much the same.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 119, {1, 3b1e07, 3b1e16, ffffe0016d9ba3b0}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiVerifyDriverReportedFenceId+78eb )
    Followup:     MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    VIDEO_SCHEDULER_INTERNAL_ERROR (119)
    The video scheduler has detected that fatal violation has occurred. This resulted
    in a condition that video scheduler can no longer progress. Any other values after
    parameter 1 must be individually examined according to the subtype.
    Arguments:
    Arg1: 0000000000000001, The driver has reported an invalid fence ID.
    Arg2: 00000000003b1e07
    Arg3: 00000000003b1e16
    Arg4: ffffe0016d9ba3b0
    Debugging Details:
    Code:
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
     component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    Debugging Details:
    You still have a lot of errors with Windows Live Photo Gallery. Uninstall Live Essentials. You will get a dialogue box and be asked which part of it you want to install. Select photo gallery. And try that.
      My ComputersSystem Spec
  10.    02 Oct 2015 #10
    Join Date : Sep 2015
    Posts : 14
    windows 10 pro
    Thread Starter

    Essenbe

    Bummer, but I removed photo viewer and 6 hours later the power state failure error occurred again, and as usual, while the computer was not being used....

    I really appreciate you patience with this one...

    D
      My ComputerSystem Spec

 
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